Case Study: Rbd make sure customers find their needle in the haystack
Rbd is a complete supplier of automotive spare parts, such as brake parts, wheel bearings and CV joints. Customers are workshops located all over Sweden. The rbd web site has a state-of-the-art integration with TecDoc, making it possible for customers to find the correct spare part by searching for their license plate number.
Rbd has served automotive repair shops with spare parts for more than ten years. Finding just the right spare part is key for their customers. The aim of the project was twofold: to facilitate for customers in search of a product, but also to make rbd’s internal processes for handling product information such as images and product sheets and data more effective.
Kundendetails
Challenge
Creating a PIM based multilingual site with ERP and TechDoc integration
"Pimcore proved to be flexible and it was easy to adjust the system to our particular needs. We work with vast amounts of product information and data. Pimcore helps us organize the information in a clear and manageable way, saving us a lot of time and manual work."
Lösung
Introducing Pimcore for structure of product information and handling
"This has been a very rewarding project for us. Rbd now serves their customers using a state-of-the-art solution that handles vast amounts of data and includes several systems integrations. Contributing to our customers’ success is our company goal and Pimcore has indeed helped us reach our target here."
Ergebnis
Getting it just right
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