A Leading Tour Operator Modernizes Its Website for Improved Experience

The vtours GmbH was founded in 2004 and is one of the leading dynamic tour operators in the German-speaking area, creating travel offers in real time. In the current fvw ranking of the organizers for the 2016/17 tourism year, the company is ranked 15th and currently employs 120 people.

Business Need

The challenges of the project were to create a modern and user-friendly website that displays  structured hotel data. The integration of 3rd party systems should be done easily - the Traveltainment Internet Booking Engine (IBE) and various customer service tools have to be integrated. For editors, the system should be easy to use and offer a variety of options. The website should be available in multiple languages and managed centrally. Since this is a sales channel, the site should withstand a high user load.

Pimcore Solution

Pimcore is used as a data management platform. Website content, product offerings and translations are maintained through the Platform. Since the website needs to be connected to different systems, a headless approach was chosen. So the Traveltainmant integration could be done easily. A light weight frontend retrieves the data through the Pimcore API or third party systems. Due to the chosen approach, the system also keeps a high user load. Using rights- and workflow-management, the editors only have the data for which they are responsible.

Business Results

By choosing Pimcore as Headless CMS a very flexible system could be provided. On the technical side it is very performant and offers a high degree of scalability and extensibility. For editors the effort to maintain the page has been reduced, while at the same time increasing the possibilities. That way offers can now be preconfigured and timed.

Pimcore Silver Partner
  • vtours GmbH
Solution Partner
Products Used

Read more Pimcore success stories

Magazine sells more ads with customer-centric user portal

Woche-Pass AG publishes a weekly magazine, which is regularly read by more than 100,000 people in Switzerland. Most of the revenue is generated by ad sales. With a new, user-centered customer portal, online sales of advertisements could be increased by approx. 10%.
WCM, PIM, DAM, Media & Publishing

Hamara Ghar creates an interactive user portal

Hamara Ghar is a professional home inspection and advisor company, guiding and assisting a large number of home aspirants to discover and construct their dream home in the best possible manner.
PIM, Real Estate & Construction
Burger King

Fast food chain rules website and mobile apps engagements

Burger King is an American global chain of 17.000+ hamburger fast food restaurants. Pimcore provides a multi-lingual API-first headless CMS for managing the European countries websites.
WCM, Food & Drink

Office supplies online shop with customer-specific prices

Kaut-Bullinger is a German company, was founded in 1794 and sells office supplies in the online store, in physical stores and also does B2B wholesale. The existing B2B shop with a B2C reservation option in the physical stores was replaced with a Pimcore eCommerce solution.
WCM, PIM, eCommerce, DAM, Retail

Trusted by 80.000+ companies

We empower enterprises worldwide with latest technology for a more agile, low-risk digitization journey.