Pimcore Up In The Air With Gogo
With approximately 80,000 users around the globe, the Pimcore platform facilitates many, many different use cases. Serving various industries for various functions, each use case is extremely unique and solves different pain points for each customer.
With so many users around the world, it is almost impossible for us to know about every single use case our platform is being used for – but we are grateful for what we do know. And when clients share their use cases with us, we’d also like to start sharing this information with you, so that you can understand the power of Pimcore.
One very interesting use case (and from an impressive customer) is Gogo Merchandising Center. Gogo is a leading global aero-communications service provider that offers inflight Internet, entertainment, text messaging, voice and a variety of other communication services to the airline market.
Gogo was having a major issue with their SaaS application that they were using to build and maintain their product catalog. The product was not scalable and was preventing Gogo from expanding their product catalog into new markets. With a solution that was significantly preventing growth, Gogo urgently needed a new solution that would be scalable, user-friendly, and support all existing functionality.
Through OSSCube, Pimcore’s solution partner in North America, Gogo was advised to use Pimcore’s platform in order to build their product catalog in an environment that would foster their growth. Using Pimcore allowed Gogo to dramatically reduce their time to market thus quickly responding to the needs of their consumers. Pimcore also allowed for continued use of all existing functionalities and therefore completely replace their legacy system. As a result, Pimcore was able to create a new Merchandising center that improved customer satisfaction, increased loyalty, and could continuously scale up as the market fluctuates.
To download a full version of Gogo’s case study, please visit OSSCube.