Case Study: Zelfbouwmarkt - Impression #1

Case Study: Interior Store Expands Digital Commerce with PIM Platform

Zelfbouwmarkt opened its doors in 1980 and soon grew into a specialist store with personal advice for building, remodeling, and interior & decoration products.

Zelfbouwmarkt opened its doors in 1980 and soon grew into a specialist store with personal advice for building, remodeling, and interior & decoration products. The store is known for its extensive and high-quality products for fair prices, but also for the professional advice of skilled employees.

Logo: Zelfbouwmarkt
Logo: Studio Emma
Pimcore Gold Partner
Kunde
  • Zelfbouwmarkt
Lösungspartner
Branche
Verwendete Produkte
Webseite besuchen

Kunden-Kennzahlen

32
Mio. Euro Umsatz
90
Mitarbeiter
Challenge

E-commerce: ready, set, go!

Since 1980, Zelfbouwmarkt has been a go-to specialist store for building, remodeling, and interior & decoration products. Known for quality and expert advice, it houses seven specialty shops in Ninove. Zelfbouwmarkt initiated their e-commerce plans after a shout out from Wouter Torfs to keep e-commerce business of Belgian stores in Belgian hands. Stijn Desmet (Commercial Director at Zelfbouwmarkt): "We know the online and offline market is changing and evolving continuously, and we felt the need to contribute to that change. These days, offering the best service is only possible when products and interior advice is also offered online.” Besides their goal to keep offering the best service in every possible way, they realized they had to approach a broader audience. Stijn: "With our physical store in Belgium we mainly focus on real interior lovers in Belgium, but with an online store we can expand this and target the Netherlands, Luxembourg, and France.
Mehr anzeigen Weniger anzeigen
Case Study: Zelfbouwmarkt-Impression #2
"Thanks to the highly skilled graphic and technical team at Studio Emma and the use of Pimcore, we are proud of our beautiful webshop. The result is a unique, robust and performant webshop with an attractive design"
Stijn Desmet, Commercial Director
Lösung

Multiple objectives in 1 system and more than an online catalog

Zelfbouwmarkt enlisted Studio Emma for a transformative e-commerce journey, adopting Pimcore for its structured catalog and expanding into a dynamic webshop. The integration of Pimcore and Zelfbouwmarkt's ERP system enabled efficient two-way communication, streamlining order processing. Key features include a smart delivery options system provided by Pimcore, offering flexible delivery paths to ensure a clear and user-friendly checkout experience. Additionally, Studio Emma implemented a Pimcore-based matrix for customized shipping costs based on transport type and distance. Zelfbouwmarkt's checkout process is designed for transparency, providing upfront information on delivery options and costs, thereby enhancing the overall online shopping experience. Studio Emma's innovative solutions align with Zelfbouwmarkt's customer-centric approach, facilitating direct product delivery to customers.

Mehr anzeigen Weniger anzeigen
Case Study: Zelfbouwmarkt-Impression #3
Case Study: Zelfbouwmarkt-Impression #4.1
Case Study: Zelfbouwmarkt-Impression #4.2
Case Study: Zelfbouwmarkt-Impression #4.3
Case Study: Lien Lemberechts, Project Manager
"Pimcore can display content in a structured and nice way, which is ideal when the customer wants a well-organized online catalog."
Lien Lemberechts, Project Manager
Ergebnis

Global Expansion with a Unique and Robust Pimcore Webshop

For Zelfbouwmarkt, Studio Emma was the right partner with matching expertise and professional assistance in both technical and graphic aspects. Stijn: "Few webshop builders have such experience in retail, which makes Studio Emma a strong technical e-commerce partner for us where price and quality are in balance with each other." The result is a unique, robust and performant webshop with an attractive design. The webshop is also scalable to multiple languages and multiple countries. One of the main goals of Zelfbouwmarkt to approach international markets was realized with this Pimcore webshop. Studio Emma and Zelfbouwmarkt's ongoing partnership thrives in 2019. Future plans include boosting associated sales, optimizing the client account platform, and enhancing the efficiency of the online discount policy.
Mehr anzeigen Weniger anzeigen
Case Study: Zelfbouwmarkt-Impression #5

Wesentliche Ergebnisse

280K
Media Assets
1
Datenobjekte
Webseite besuchen

Mehr Pimcore Erfolgsgeschichten entdecken

Spar middle volga

SPAR Middle Volga

The Russian division of leading grocery retailer SPAR unified a catalog of 260k products for 3 companies: SPAR (retail), Sweet Life (wholesale food supplies), and Sweet Life Food Service (HoReCa food supplies).
PIM/MDM, Retail

Küche&Co

Küche&Co ist das größte Franchisesystem für den Einbauküchenfachhandel in Deutschland und gehört zur Otto Group. Die Multi-Channel-Strategie integriert hoch qualifizierte persönliche Beratung mit der eCommerce-Plattform.
DXP/CMS, PIM/MDM, Digital Commerce, DAM, Retail
IKEA

Home Furnishing Retailer Improves CX With App and CaaS

Ikea is a Scandinavian retail chain that designs and sells ready-to-assemble furniture appliances and home accessories. They have 389 stores around the world.
DXP/CMS, Retail

ZGONC

Die ZGONC Handels GmbH mit Sitz in Wien ist ein Fachgeschäft für Werkzeuge, Maschinen, Bau- und Gartengeräte und mit Standorten in Wien, Niederösterreich, Oberösterreich, im Burgenland, in der Steiermark, in Kärnten sowie in Salzburg vertreten.
PIM/MDM, Digital Commerce, DAM, Retail

Über 110.000 Unternehmen vertrauen auf Pimcore.

550+ Success Stories entdecken