Frequently Asked Questions

Pimcore is used in highly agile global environments and at Fortune 500 companies with millions of pages, digital assets and products, hundreds of editors and millions of monthly visitors. Due to the use of leading technologies such as MySQL, PHP, Elastic Search, Mongo DB and Varnish, Pimcore scales very well.

To get started, we recommend having a look at our public demos. You can download them and use them as a boilerplate to get started with a new project. Download Pimcore for free and just work with it by relying on our developer documentation. If you like, you can book optional developer trainings ranging from 1 - 10 days.

It is not possible to use an Oracle Database. Pimcore is only compatible with MySQL. Any MySQL compatible database (e. g. MariaDB or Percona) can be used. Learn more about the database setup in our developer documentation.

Learn more about the recommended staging and deployment process in our developer documentation. Special topics can be dealt with in the community forums or via the consulting services we provide.

Yes, the software is fully open source and can be customized and extended to your needs. You can even modify the core while still being able to receive all product updates.

Yes, if you are using a generic data model you can easily write a generic API. Or you can use the existing, built-in REST API as well.

Each instance of Pimcore writes into one separate, single database. To write into multiple databases, multiple instances would have to be set up. Pimcore helps companies gain ownership of their own users, data and product catalogs (based on individual company structure, product data, and business model).

Our core development team is driving the continuous development of the product road-map and new features. Daily development and the source code are transparently visible on Github. Therefore the community can always see what is happening. Typically, each year a major release is published and every few months a minor release. We always ensure that new versions are downwards compatible to previous versions.

By using the PHP tool Composer, Pimcore can easily and steadily be kept up-to-date. We recommend that updates are performed by your implementation partner or service provider. The downward compatibility is very good (a few hours to a few days of work for an update, depending on the complexity of the solution).

Pimcore is the leading open source platform for managing digital data and a fully integrated software stack for CMS, DAM, PIM and Commerce. As a platform, Pimcore provides a solid foundation with generic functionality for all kinds of web applications and therefore allows rapid application development and building customer solutions really fast. Pimcore is built for developers and empowers them to build great digital experiences easily. As a consequence, Pimcore is NOT an ‘out-of-the-box’ software product like WordPress, Magento, Akeneo, WooCommerce, Shopify and others. You need a developer to get started.

Pimcore comprises of four main product modules: PIM/MDM, DAM, CMS and eCommerce. These modules can be used together as well as standalone according to the business need. By using multiple modules you can leverage platform possibilities of linking products with CMS pages, digital assets with CMS pages and digital assets with products.

First of all thanks for your support, you can access information related to contributing to Pimcore on GitHub.

Pimcore meets the highest safety standards. As a framework Pimcore is not certified as such, but the individual customer solutions themselves are directly certified by independent agencies. These ongoing project certifications ensure optimal coverage of meeting latest security standards for the core product.

The software Pimcore can be deployed both on-premise and on cloud infrastructure. The Pimcore company itself is not a cloud service provider but instead relies on third party providers for its hosting service. All providers we work with - AWS, Azure, Google - are fully CSA certified. Or you can also choose to use any other cloud hosting service provider of your choice.

Standard shop software offer various features that can be configured. Often they are not a good fit for ambitious projects. If your business model is not standardized, a standardized shop software will not be the best solution for you. Instead of an out-of-the-box shop software, ambitious projects need a framework, which optimizes the developer's productivity. In addition to eCommerce, Pimcore has PIM, CMS and DAM integrated. You do not have to connect 4 systems with interfaces. This saves you a lot of time and money in delivering your projects.

Use the Pimcore Customer Data Framework to create marketing automation applications easily. Sample integrations to Mailchimp and IBM Marketing Cloud are provided in the free download package.

Yes, Pimcore provides multilingual support for CMS, Ecommerce and PIM.

The 2 possible outputs are creating a PDF with the integrated PDF renderer PDFReactor or an integration with InDesign Server to edit the files in Adobe InDesign.

Yes. And much more than that. The Pimcore eCommerce framework covers any eCommerce use case.

Yes, RTL is fully possible. We have many customers in the Arabic / MENA region, including Al Shaya. Click at the link to see an example RTL Pimcore website.

Yes, we offer Enterprise Support and Service Level Agreements - 24/7 with 15 minutes reaction time.

Our product - the Pimcore Platform - is 100% free of charge. You not have to pay any license fees for using the product. Our business model is based on optional paid services around the product. These include consulting, implementation, training, and support.

The Pimcore Community Edition can be used free of charge by both individuals and enterprises with the so-called GNU General Public License (GPLv3). Alternatively, we offer also a Proprietary License (PEL), which is provided with the Pimcore Enterprise Subscription.