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Case Study:

A firm grip on compliance: Streamlined document management for ATG

Customer

ATG Hand Care

ATG is a global player in the glove industry. Focused on innovation and quality, ATG® designs, develops and manufactures gloves that enhance the performance of the most sophisticated work tool, the hand.
A firm grip on compliance: Streamlined document management for ATG
A firm grip on compliance: Streamlined document management for ATG
Solution Partner
Studio Emma
Industry
Products Used

Customer Key Facts

22

Locations

4000

Employees

98

Active in Countries

405

Mio. Euro Turnover

A firm grip on compliance: Streamlined document management for ATG

Challenge

Handling compliance with care: a manual process in need of automation

ATG products require quite a few associated documents, ranging from product datasheets and material safety data sheets to declarations of conformity, laundry instructions, etc. Many of these documents are legally required and essential, such as for gloves used in the food industry, as well as for ISO and ANSI/ISEA standards across various sectors and countries. Moreover, the requirements and templates for these documents can change sometime, making it a major challenge to manually manage all these documents in 22 different languages. A solution was previously implemented in Drupal, but there were several issues, and the version it was built on had reached end-of-life.

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A firm grip on compliance: Streamlined document management for ATG

Solution

A helping hand: automated document generation with Pimcore

Pimcore web2print and PDFreactor to the rescue! For ATG, we implemented a powerful system where all products, product attributes, and assets are centrally managed in Pimcore using PIM, MDM, and DAM. Based on this data, all required documents are automatically generated and kept up to date through the Pimcore CMS in combination with PDFreactor. This automation significantly reduces manual effort and errors. Additionally, the Pimcore Datahub ensures that both the website and B2B portal always have access to the most recent, compliant documentation—streamlining operations across a multilingual, highly regulated environment.

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A firm grip on compliance: Streamlined document management for ATG

"It’s incredibly rewarding to see such a tangible result: by drastically reducing manual work, we've not only streamlined ATG's document process but also minimized errors. With Pimcore, we’ve automated over 40,000 documents across 22 languages, making it easier and faster to keep information up-to-date and compliant accross different channels."

Lien Lemberechts 

COO

A firm grip on compliance: Streamlined document management for ATG

Results

A smooth fit: reducing manual work and errors across the board

By implementing Pimcore’s PIM, MDM, and DAM systems alongside the web2print and PDFreactor integrations, ATG achieved a significant improvement in document management efficiency. Over 40,000 documents are now automatically generated and maintained across 22 languages, eliminating previous manual effort and reducing errors. The B2B portal and website now pull the latest document versions directly from Pimcore, ensuring compliance and providing up-to-date information seamlessly. This solution reduced the time spent on document management and improved data accuracy across all customer touchpoints.

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Key Results

60000

Number of media assets

95%

Reduces errors in data

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