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Case Study

Complex product data use and customer-specific label requirements

Manufacturing DXP/CMS PIM/MDM DAM Data Centralization Document Automation
Overview

For more than 20 years, ENT has specialized in high-quality shank tools for woodworking. With more than 1,500 products, top technical quality, and more than 200,000 items in stock, ENT stands out for availability, service, and variety. Tailored solutions, personal advice, and custom packaging make ENT a strong B2B partner that offers excellent value.

Customer
ENT European Norm Tools
Industry
Products Used
DXP/CMS, PIM/MDM, DAM

Challenge

Complex product data use and customer-specific label requirements

ENT uses its product data in many ways: for the product finder on its website, print catalogs, partner exports, and above all for automatically generating product and packaging labels. Search was one challenge: Short, highly technical terms had to be found reliably and displayed clearly. At the same time, labels needed to carry customer-specific product numbers and names, generated individually for each customer from customer master data maintained in Pimcore.

Diagram: product data and customer data lead to a question mark, with no clear path yet to customer-specific product labels, the product finder, the catalog, and data exports for customers

Solution

A central data structure and dynamic label generation with Pimcore

For ENT, Pimcore was implemented as the central single source of truth. It manages all product information, classifications, and complex customer master data efficiently in one place.

To improve the user experience, a high-performance keyword logic was built into the search. It ensures that even very short or specific search terms always return reliable, precise results.

Another core part of the solution is automated label generation, controlled by dynamic templates. Customer-specific parameters such as dedicated product names, alternative item numbers, and the target language flow into each label in real time.

The technical foundation for this level of customization is customer master data that was extended with additional functions directly in Pimcore.

Diagram: product data and customer data flow into Pimcore, which feeds customer-specific product labels, the product finder, the catalog, and data exports for customers

Results

Tailored data and label output for every channel

With Pimcore as its central data platform, ENT now serves every output channel seamlessly from one reliable source: web, print, automated label printing, and complex partner exports.

Fully automated label generation, matched exactly to each customer's requirements, adds decisive operational value. Resellers benefit most: They work efficiently and present a professional image to their end customers, with no manual intervention required.

The newly developed, high-performance search returns precise, clearly structured results instantly, even for highly specialized technical terms.

Overall, the holistic Pimcore architecture gives ENT much higher data quality, greater flexibility across all sales channels, and noticeably less day-to-day maintenance work.

Pimcore interface showing the label printing view and a custom bundle for fully automated data export straight to label printers

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