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Case Study

Streamlining Car Buying Journey

Nissan is known for producing popular vehicle models such as the Nissan Altima, Nissan Sentra, Nissan Rogue, and the Nissan Leaf, an electric car. Nissan faced a challenge in facilitating car purchase…

Automotive & Vehicles DXP/CMS DAM CDP North America USA
11%
Increased conversion rate
40+
Banks Integrated
Challenge
Challenge Transforming Car Buying Amidst a Pandemic: Nissan's Financial Facilitation Challenge The quintessential car purchase culminates in a financial transaction, predominantly facilitated by bank loans. Historically, this necessitated physical interactions, either at showrooms or bank branches. …
Solution
Solution Revolutionizing Car Purchases: Centric's Digital Solution for Nissan Centric, in synergy with Nissan, architected a state-of-the-art solution. This digital marvel not only allowed customers to tailor their vehicle preferences but also empowered them with financial autonomy. By integrating d…
Results
Results Nissan's 11% Sales Surge Thanks to Innovative Digital Adaptation Centric's ethos, deeply rooted in human-centric innovation, leveraged technology to craft transformative experiences. This digital reinvention, spanning 14 regions, not only streamlined Nissan's sales process but also defied gl…
Customer
Nissan
Products Used
DXP/CMS, DAM, CDP
Solution Partner
Centric

Customer Key Facts

14

Locations

6 154

Customers

Challenge

Transforming Car Buying Amidst a Pandemic: Nissan's Financial Facilitation Challenge

The quintessential car purchase culminates in a financial transaction, predominantly facilitated by bank loans. Historically, this necessitated physical interactions, either at showrooms or bank branches. Amidst a pandemic, Nissan sought to bridge this gap, aiming to integrate financial facilitation within their digital platform, thereby simplifying decision-making for the potential buyer.

Aerial view of a Nissan car driving along a narrow forest road flanked by tall trees

Solution

Revolutionizing Car Purchases: Centric's Digital Solution for Nissan

Centric, in synergy with Nissan, architected a state-of-the-art solution. This digital marvel not only allowed customers to tailor their vehicle preferences but also empowered them with financial autonomy. By integrating diverse APIs, from vehicle specifications to bank offerings, Centric crafted an experience where customers could assess loan eligibility, juxtapose financing options, and even discern insurance coverages, all while calculating potential monthly outlays.

Tablet showing Nissan EMI comparison tool for three models with monthly installment pricing

Results

Nissan's 11% Sales Surge Thanks to Innovative Digital Adaptation

Centric's ethos, deeply rooted in human-centric innovation, leveraged technology to craft transformative experiences. This digital reinvention, spanning 14 regions, not only streamlined Nissan's sales process but also defied global trends. Amidst a pandemic-induced global car sales slump of 10%, Nissan witnessed an 11% sales surge in the Middle East, a testament to the power of timely digital adaptation

Laptop displaying Nissan EMI comparison calculator with full model selection grid on screen

Key Results

11%

Increased conversion rate

40+

Banks Integrated

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