Technical Sales & Client Success Consultant (m/f/d) – Full time

Location: Salzburg (Austria), Langenfeld (Germany), or remote in Austria or Germany

Pimcore is the world's leading open-core platform for data management and digital experiences. 118,000+ companies in 75 countries and 180+ solution partners rely on Pimcore. From our Mission Control Centers in Salzburg and beyond, we venture into new data & experience universes every day—with on-site and fully remote Pimconauts all over the world.

Do you want to help leading companies unlock the full potential of their data and digital experiences?
Are you passionate about combining technical expertise, consulting, and customer success to drive real business impact?

Then Pimcore is the damn right place for you.

RESPONSIBILITIES

As a Technical Sales & Client Success Consultant (m/f/d) you will…

Provide deep technical expertise to Sales teams during complex sales cycles, acting as subject matter expert for advanced product and architecture-related topics.
Support RFI/RFP processes and develop winning technical strategies.
Provide tailored demos (including customization on code-level) for highly complex cases in collaboration with Sales and Partners.
Act as a trusted advisor on architecture, integrations, and platform best practices
Build long-term customer relationships and ensure ongoing success with Pimcore
Proactively monitor customer satisfaction and identify churn risks early.
Drive proactive problem resolution to minimize churn and strengthen customer retention, working closely with Partners and Sales Executives.
Identify growth and upsell opportunities within existing accounts
Share customer insights and feedback with Product, Sales, and Marketing teams

REQUIREMENTS

Bachelor’s or Master’s degree in Business, IT, Marketing, or a related field
Experience in Pre-Sales, Technical Consulting, Customer Success, or SaaS/PaaS account management
Solid understanding of software architectures, APIs, integrations, and data modeling
Experience with data platforms, digital experience platforms, or enterprise software ecosystems (PIM, DAM, CMS, DXP, eCommerce)
Excellent communication skills across technical and business stakeholders
Structured, analytical, and solution-oriented mindset with a strong customer focus
Fluent in English and German
Willingness to travel occasionally (approx. 5–10%)

YOU CAN LOOK FORWARD TO

Having a significant impact on the further development of a globally leading software platform – leave your footprint!
A great, unique, and slightly crazy team of Pimconauts conquering the tech universe together
Flexible working hours and a full remote or hybrid setup – work when and where you are most productive.
Dedicated personal & professional development budget for your growth.
1 extra vacation day for every year as a Pimconaut – the longer you stay in the Pimcoverse, the more days you earn.
Daily communication in English – but if everyone in the room speaks German, we switch seamlessly.
Cool offices in Salzburg (Austria) and Langenfeld (Germany), both easily accessible by public transport.

But there is even more - information about us Pimconauts, our beliefs and attitudes and many other benefits can be found at Careers | Pimcore

For this position we differentiate between Junior, Expert, and Senior seniority levels.
For an Expert level, the starting salary is EUR 72,000 gross per year (full-time) with willingness to overpay depending on qualifications and experience.

If this sounds like you, we are really looking forward to receiving your application!

A couple of cool reasons to join us

55+

Core Pimconauts

20+

Nationalities

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Beers Expired To This Day

Benefits

Are you looking for a job that fits your dynamic yet enjoyable lifestyle? Whether you prefer a mix of office and home working days or even a fully remote setup, we’ve got the flexibility to match your needs!"

Flexible working hours

At Pimcore, flexibility is truly yours. Work whenever suits you best—whether you're an early bird, night owl, balancing family needs, or fitting in a hobby. No core hours, just be there for meetings and structure the rest of your day in the way that lets you be at your best.

Well-being budget

We care about your well-being and want you to feel comfortable on your journey through the universe. Pimconauts with an Austrian residency enjoy a yearly well-being budget to support their needs.

Remote-first culture

At Pimcore, you’re free to work remotely, even if you’re far from our home bases in Salzburg (AT) or Langenfeld (GER). As a Pimconaut, you’ll be fully equipped for seamless remote work. At the same time, we also value regular in-person meetups. Coming together to share ideas, build connections, and enjoy team time is an important part of our culture.

Workation after one year as a Pimconaut

Craving a change of scenery? After one year with Pimcore, every Pimconaut has the exciting opportunity to enjoy a workation and combine work with inspiring new environments.

Personal & professional development budget

We love fostering a growth-oriented mindset and are passionate about supporting your development. That’s why we’re excited to invest in your further education and training – tailored to your goals and aspirations!

1 extra vacation day per year as a Pimconaut

As a Pimconaut, your dedication is rewarded with extra time to relax and recharge! For every year you’re part of the Pimcoverse, you’ll earn an additional paid vacation day. The longer you stay with us, the more vacation days you get.

A crew of passionate and supportive Pimconauts

We’re a vibrant, young, and international team that thrives on curiosity, open communication, and flat hierarchies. And as Kurt Cobain famously said, 'Come as you are!' Be yourself – there’s no dress code here.

Awesome company & team events

Beyond our company events, we love organizing fun team-building activities like laser tag, escape rooms, or bowling. The best part? Our space crew gets to choose the next adventure together!

State-of-the-art equipment & technologies

We’ve carefully chosen a suite of cloud-based tools and technologies to support our journey into space. And naturally, we provide top-notch hardware to match!

Competitive salary & bonus

As a Pimconaut, you’ll enjoy a competitive salary that reflects your role, experience, and qualifications. Our shared passion drives us as a team, and when we reach our corporate goals together, you’ll also be rewarded with a bonus – because success is something we celebrate collectively!

Employee referral bonus

We’re always on the lookout for talented individuals to join our team. For every recommended candidate who gets hired, you’ll be rewarded with a generous referral bonus – because great people know great people!

Variety of snacks & drinks

From cold drinks, coffee, and tea to after-work drinks, beer, sweets, and even ice cream in summer – we’ve got you covered. Plus, with breakfast and fresh fruit available, you’ll never go hungry or thirsty here!

Subsidized lunch

Pimconauts residing in Austria enjoy the perk of subsidized lunches – because navigating the Pimcoverse is best done on a full stomach!

A mothership you love to land at

Our modern, industrial-style office is more than just a workspace – it’s a place to connect and unwind. With a bar, kitchen, lounge area, and a roof terrace perfect for team barbecues, it’s no surprise we all enjoy landing here!

Leave your footprint!

At Pimcore, we empower our Pimconauts to dream big, think boldly, and challenge the ordinary. Here, your ideas can shape the future—take the steps that bring you closer to the stars!

Testimonials

I really enjoy the flexibility of working fully remotely for Pimcore. I love the freedom and independence we’re offered and that I don’t have to micromanage.

Jia Jia

Full Stack Developer

Every day in Pimcore as a UX Designer brings new challenges to dive into. I never get bored, quite the opposite – I keep on getting excited about solving various tasks with great collaboration and support from the whole team.

Ida

UX/UI Designer

Everyone is incredibly supportive and friendly. I really enjoy working in a humorous environment.

Bastian

Content Marketing Manager

Be part of something extraordinary!

From events and webinars to conferences and parties, there’s always something exciting happening in our infinitely large Pimcore Universe. Take a look for yourself!

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FAQ about life at Pimcore

What does the application process at Pimcore look like?

Our application process is straightforward and stress-free! Once you submit your application, we’ll carefully review it together with the relevant department. If we think you’re a great match, we’ll invite you to a casual conversation to get to know each other better. If everything clicks, we’ll move forward from there!

How does Pimcore support remote work?

At Pimcore, we’re all about embracing the freedom of digital work! Whether you prefer remote work or a hybrid setup, we provide the tools and support to ensure seamless collaboration. You’ll enjoy the flexibility to work from wherever you’re most productive while staying closely connected with the team. Remote work at Pimcore means freedom without losing the sense of belonging!

Do I need to be fluent in English to work at Pimcore?

English is the primary language at Pimcore, but don’t worry—being a non-native speaker is totally okay! We value communication over perfection and offer a supportive environment for you to grow your language skills.

What can I expect during onboarding at Pimcore?

Your onboarding is designed to make you feel welcome right away! You’ll receive all the tools and guidance needed to settle in smoothly. From hands-on training to team support, we ensure you’re set up for success from day one.

Get in touch

Our People Business Partner, Giovanni Luca Chimienti, would love to chat with you!

If you want to send us a speculative application or enter our space program in some other way, shape or form, please fill in the form.

over 118 000 businesses trust Pimcore!

over 118 000+business trusted Pimcore!

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Technical Sales & Client Success Consultant (m/f/d)