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Case Study

Improving Data Management and Responsiveness Across B2B and B2C Platforms with Pimcore

Beauty Works is an award-winning beauty brand with a strong online following and over 4,000 salon partners worldwide. They specialize in luxury hair solutions that reach millions across the globe. Wit…

Retail PIM/MDM Data Centralization Global United Kingdom
Shortened Time to market
Reduced duplicate data
Product attributes
Challenge
Challenge Operational hurdles and data discrepancies The brand faced significant operational inefficiencies due to its product data being scattered across multiple platforms, such as NetSuite and various Excel sheets, requiring a complex and time-consuming data consolidation process. The existing sy…
Solution
Solution Centralized data management with Pimcore To address the challenges of manually creating and enriching product listings, Beauty Works implemented Pimcore as a centralized repository, eliminating data duplication and enhancing accuracy. This shift to a centralized system streamlined the updat…
Results
Results Unified data source and increased efficiency The implementation of Pimcore streamlined product data management by creating a unified source of truth for all product information, which significantly saved time and increased operational efficiency. This system now supports both B2B and B2C pla…
Customer
Beauty Works
Industry
Products Used
PIM/MDM
Solution Partner
scandiweb

Customer Key Facts

3 200

Products

80

Product Attributes

Challenge

Operational hurdles and data discrepancies

The brand faced significant operational inefficiencies due to its product data being scattered across multiple platforms, such as NetSuite and various Excel sheets, requiring a complex and time-consuming data consolidation process. The existing system also suffered from a lack of a standardized data structure, where the same attributes were referenced differently across systems, leading to confusion and inconsistencies. This lack of uniformity in data structure impeded seamless integration and comparison across the brand's platforms, necessitating reconciliation of the same attributes.

Beauty Works hair extensions webshop homepage with birthday sale banner and product category navigation

Solution

Centralized data management with Pimcore

To address the challenges of manually creating and enriching product listings, Beauty Works implemented Pimcore as a centralized repository, eliminating data duplication and enhancing accuracy. This shift to a centralized system streamlined the update and enhancement of product listings through a more intuitive interface and consolidated product data to ensure consistency and efficiency. The user-friendly interface of Pimcore significantly reduced the time and effort required for product management, allowing team members to quickly update and improve listings without extensive technical knowledge. Additionally, the scalable nature of Pimcore supports the brand's growth and evolving needs, enabling easy adaptation to new market demands and expansion without significant overhauls to the data management system.

Beauty Works professional hair extensions page showing four product ranges with shop now buttons

Results

Unified data source and increased efficiency

The implementation of Pimcore streamlined product data management by creating a unified source of truth for all product information, which significantly saved time and increased operational efficiency. This system now supports both B2B and B2C platforms by connecting a single Pimcore instance to two Magento 2 instances, eliminating the need to enter or modify data twice. This integration ensures that attributes, images, and data remain consistent across both platforms. Having Pimcore PIM at the center enhances the brand's ability to respond swiftly to market changes and consumer/client demands. It also sets the stage for future growth and stability for Beauty Works.

Beauty Works hair styling tools page showing Sunset Tools, AERIS Multi-Styler and Wavers categories

Key Results

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Shortened Time to market

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Reduced duplicate data

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Product attributes

15 000

Media Assets

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