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Case Study:

Automated creation and management of product data and data sheets – with AI-supported allocation and intelligent search for customer-specific data.

Customer

Lehmann&Voss&Co.

Lehmann & Voss & Co. faced growing complexity in managing regulated product data across multiple business units. Decentralized data models, manual document creation and limited traceability created inefficiencies and compliance risks. By implementing a centralized PIM-based platform with automated ERP integration, dynamic document generation and full audit logging, product data governance was standardized across BUs. The result is scalable, automated document processing, measurable efficiency gains and a future-ready, compliant foundation for sustainable growth.



Lehmann&Voss&Co. is a leading supplier of high-quality raw materials and specialty chemicals with a broad portfolio of products for various industries. Every year, over 10,000 product data sheets, quality statements, and certificates are created and sent to customers worldwide. More than 100 manufacturers and partners are involved in the processes, resulting in a high level of data complexity and update frequency.

Automated creation and management of product data and data sheets – with AI-supported allocation and intelligent search for customer-specific data.
Automated creation and management of product data and data sheets – with AI-supported allocation and intelligent search for customer-specific data.
Solution Partner
Polargold
Industry
Products Used

Customer Key Facts

465

Turnover in Mio. EUR

10

Number of Locations

648

Number of Employees

Automated creation and management of product data and data sheets – with AI-supported allocation and intelligent search for customer-specific data.

Challenge

From Manual Document Chaos to Automated, Reliable Product Information

In the chemical industry, product data sheets, quality statements and certificates are essential for regulatory compliance and reliable customer communication. However, these documents were stored in decentralized locations, created manually and difficult to track. Information from multiple sources had to be consolidated and validated individually, resulting in inconsistent data, long processing times and limited transparency regarding document versions and recipients. The lack of automation increased compliance risks and made it difficult to scale processes efficiently across business units.

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Automated creation and management of product data and data sheets – with AI-supported allocation and intelligent search for customer-specific data.

Solution

Digital Platform for Regulated Product Data Across Multiple Business Units

The implemented platform centralizes regulated product data within a structured PIM architecture, harmonizing heterogeneous BU data models into a governed single source of truth. Automated integrations with Microsoft Dynamics 365 Business Central ensure synchronized master data and compliance-relevant information across all business units. Product data sheets, certificates and quality statements are generated dynamically, version-controlled and distributed automatically — including full logging of every transmission to meet strict audit and regulatory requirements. A secure self-service application provides controlled access to up-to-date documents, significantly reducing manual effort while enabling scalable, cross-BU product data governance.

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This project demonstrates how regulated product data in the chemical industry, managed across multiple business units, can be transformed into a governed and scalable digital platform. It highlights how modern PIM architectures enable regulatory compliance, ensure traceability and drive operational efficiency — laying the foundation for sustainable growth in complex chemical organizations.

Automated creation and management of product data and data sheets – with AI-supported allocation and intelligent search for customer-specific data.

Farid Rawas, CEO

Automated creation and management of product data and data sheets – with AI-supported allocation and intelligent search for customer-specific data.

Results

Measurable Impact: Automation, Compliance and Scalable Efficiency

The centralized platform has delivered measurable operational and strategic impact across all business units. More than 10,000 documents per year are now generated and distributed automatically, replacing manual processes that previously required approximately 250 person-days annually. Processing times were reduced from hours to seconds, significantly improving responsiveness to customer and regulatory requests.Centralized governance and validated imports have increased data quality and consistency across BUs. Every generated and distributed document is fully logged, ensuring complete traceability and regulatory compliance. The platform now provides a scalable and future-ready foundation that supports additional business units, markets and regulatory frameworks — strengthening long-term operational resilience.

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Easy-To-Use Tools

Key Results

40

Reduced Time To Market (%)

65

Reduced Duplicated Data (%)

28

Cost Savings (%)

22

Reduced Total Cost of Ownership

250

Person-days saved per year

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