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Case Study

Project Takeover and Website Relaunch

Xaver Schneider GmbH & Co. KG is a family-run company that has been manufacturing umbrellas since 1868. The company is characterized by high product quality and regional production. From zero to h…

Retail DXP/CMS PIM/MDM Digital Commerce DAM Self-Service Portal
Increased Website Traffic
Increased Average Order Value
Increased conversion rate
Challenge
Challenge Website Relaunch with several features, focusing on customer experience The customer wanted a complete relaunch of the company website including numerous features in order to provide an optimized customer approach and an improved service adapted to current requirements. A new online store …
Solution
Solution Close and fast cooperation for project solutions valantic only took over the client Schneider Schirme during the ongoing project phase. In several workshops, the previous implementation was reviewed, missing components were defined and a roadmap for implementation was drawn up so that the r…
Results
Results Successful Relaunch on time Despite the takeover during the ongoing project phase, the relaunch was completed on time together with the customer. The close cooperation enabled the successful implementation of all project elements. All of the client's expectations of us were met. The performa…
Customer
Schneider Schirme
Industry
Products Used
DXP/CMS, PIM/MDM, Digital Commerce, DAM
Solution Partner
valantic

Customer Key Facts

7

Locations

1 500

Products

Challenge

Website Relaunch with several features, focusing on customer experience

The customer wanted a complete relaunch of the company website including numerous features in order to provide an optimized customer approach and an improved service adapted to current requirements. A new online store was to provide the target groups with even more specific information about the numerous products and improve the user experience. In addition, relationships with sales partners were to be strengthened in the B2B area. As the customer already had a PIM, this was also to be optimally integrated into the new system.

Schneider Schirme website showing parasol product overview with a large umbrella over a terrace

"Thanks to the efficient and fast implementation, the relaunch of the Schneider Schirme website including store integration could be realized on time. The close cooperation with the customer and the numerous features of Pimcore are particularly noteworthy and contributed significantly to the great success."

Susanne Einsiedl

Team Lead Digital Experience, valantic

Project Takeover and Website Relaunch

Solution

Close and fast cooperation for project solutions

valantic only took over the client Schneider Schirme during the ongoing project phase. In several workshops, the previous implementation was reviewed, missing components were defined and a roadmap for implementation was drawn up so that the relaunch and design revisions could be implemented by valantic by the agreed deadline as originally planned. The initial PIM and parts of the layout were already in place at the start of the collaboration. The Pimcore backend was further developed and the existing PIM was adopted. Store integration was also built in. Two different login areas were created in the online store for retailers and customers. As a special feature with a major impact on customer service and usability, a spare parts finder was integrated. The valantic creation and content department took over the optimization and completion of the design and content based on the existing ideas.

Schneider Schirme website across desktop tablet and mobile with product and dealer login screens

Results

Successful Relaunch on time

Despite the takeover during the ongoing project phase, the relaunch was completed on time together with the customer. The close cooperation enabled the successful implementation of all project elements. All of the client's expectations of us were met. The performance of the online store, which after the relaunch and without any special promotion delivered significantly more orders than forecast, can be seen as a sign of successful project completion. With the new website, Schneider Schirme is further expanding its standing as an established market leader throughout Europe and is looking to a successful future.

Three mobile screens of Schneider Schirme showing product listing detail page and spare parts finder

Key Results

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Increased Website Traffic

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Increased Average Order Value

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Increased conversion rate

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Increased Website Visitors

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