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Founded in 1991 and independent since 2017, Tom&Co is a Belgian retailer specialised in animal food, accessories and services. Animal welfare is at the core of all initiatives and innovations. Fro…
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With no existing PIM/MDM/DAM, data was spread across the organisation and managed manually, resulting in room for error and a lengthy time-to-market. A custom ERP system is in place, which can contain a lot of data, but is neither fit to manage all product data in an optimal and user-friendly way, nor share it with data consumers like the webshop. The first priority of Tom&Co was to ensure that the data that drives their business would be centralised and easy to manage and share.
"Pimcore allows us to reduce the time we spend collecting and maintaining product data while increasing the number of products."
Peter Coppens
IT Director, Tom&Co
We implemented Pimcore as PIM/MDM/DAM, to consolidate all product related data. Given that Pimcore is the creation point for products at Tom&Co, efficient data input is crucial and this is made possible via the out-of-the box file import instead of manual entry. We integrated Pimcore with both the ERP system and the webshop to allow for seamless updates of data. Considering the extensive range of products, we provided further optimisations like automated asset and product linking to increase efficiency, allowing the team to spend their time on other tasks.
"From scattered chaos to streamlined success: Tom&Co's Pimcore implementation has already transformed and is set to further evolve into a purr-fectly synchronized ecosystem, reducing timelines, eliminating errors, and laying the foundation for continuous growth."
Tom&Co has been able to significantly shorten the time to market with the ease of importing data in bulk in Pimcore and having one single source of truth that feeds other systems with accurate and always up-to-date data. Having already experienced much of the power of Pimcore, the Tom&Co team is continuously looking for ways to automate processes further and build on what has been set as the foundation.
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