Pimcore for Retail Industry

Customers want superior services, relevant information and great products on their own terms – regardless of the channel, device and time. Scattered data, silos and quality issues are a major barrier in that process. Pimcore helps you to manage all your data in a central repository for any channel to deliver personalized shopping experiences.

The New Face of Retail

In retail, everything happens in real time. Retailers that offer immediate and personalized shopping experience can successfully attract, retain, and delight customers. Here, data is the hook between retailers and customers. And, having a comprehensive understanding of customers and their shopping journey depends upon how the data is managed and leveraged.

A digital experience platform (DXP) helps in structuring data from different sources (both internal and external) and streamlines it at a personalized level for retailers to reach the right audience at the right time.

Pimcore Solutions for Retailers

Digital Transformation

Data Management
Say good-bye to scattered and messy data. Consolidate any type of digital data (single or multidomain), organize it, and consistently syndicate/deliver it in real-time across any channel and device.

Experience Management
Create an engaging customer experience with personalization and behavioral targeting. Digitalize marketing and simplify operations to accelerate go-to-buyers strategy.

Agility
Optimize operations through a single platform to speed up time-to-market. Scale your multi-brand and multi-channel global operations quickly and easily.

Omni-channel Retailing

Seamless Shopping Experience
Deliver frictionless omni-channel shopping experiences across web, mobile, social, and in-store to enhance brand visibility and business growth.

Multi-channel Delivery
Effortlessly converge both the physical and the digital world. Deliver eCommerce personalization to any output channel and integrate stores for click and collect.

Increase Revenue
Deliver personalized products at the right time on the right channel to Open Source PIM boost brand loyalty and revenue.

Unified Commerce

Single-Source and Multi-Channel Publishing
Manage product information, assets, and content in one place and reuse it to optimize engagement across web, mobile, social, e-mail, print, digital signage, etc.

Content Commerce
Manage content and marketing campaigns in real time, all within one single, intuitive interface to create amazing personalized buying experiences.

Automation
Automate master data management process to reduce manual work and errors. Increase DAM agility with VR / 360 ° support, automatic face recognition, and more.

Benefits to Retailers

Delight Customers With

  • Trusted and Consistent Product Information
  • Personalized Offers
  • Pricing and Promotions

Boost Revenue With

  • Customer Experience Management
  • Marketing Automation
  • Omnichannel Retailing

Lower TCO With

  • Reduced Cost and Complexity of Managing Multiple Applications
  • No License Fee
  • Ownership of IP

Insights For Retailers

How to Craft the Omni-Channel Future?
This whitepaper discusses the importance of omni-channel experience and the role of data management in it for customer success.
Download Whitepaper
5 Ways To Reinvent Your Conversion Strategy
Download this whitepaper to know how experience driven commerce can help you carve an unfailing conversion strategy.
Download Whitepaper
The Evolution of Retail and Customers
This infographic shows how retail trends have evolved over the years and what matters most for today’s tech-savvy consumers.
View Infographic
7 Steps to Succeed in Multiple Channel Retail
Reach out to customers at multiple touchpoints and turn it into fulfilling shopping experiences.
View Infographic
Why Multi-Channel Appeals to Buyers and Sellers Alike?
Even experienced retailers find it hard to serve expanding customers' needs and mounting competition.
Read Blog Article
Retail Personalization Platforms for Meaningful Customer Experiences
Retail, as a business, has started to depend on creating one-on-one relationships with the customer.
Read Blog Article
“We wanted to create a flexible solution to deliver content to the customer in a fast and easy way. Pimcore offers a powerful and intuitive interface for the editors to work with.”
Sven M, Digital Manager Germany, IKEA Group

Retail Success Stories

 

 

INTERSPORT

80% increase in revenue for online sporting goods retailer

Intersport is the world’s leading sporting goods retailer. They are present in more than 40 countries with over 5.500 stores world-wide. They sell a variety of sporting equipment for outdoor sports, indoor sports, football, winter sports, running, and fitness.
WCM, PIM, eCommerce, DAM, Retail

Fashion-forward retailer brings PIM into the spotlight

The global lifestyle brand GANT has a presence in over 70 countries with over 740 physical stores and is also very strong in digital commerce. They sell a wide variety of casual and classic clothing for men, women, and children. GANT has a total turnover of more than $1.3 billion.
WCM, PIM, Retail
IKEA

Home furnishing store connects shoppers with digital touchpoints

Ikea is a Scandinavian chain that designs and sells ready-to-assemble furniture appliances and home accessories.  They have 389 stores around the world.
WCM, Retail
Expert

Multi-channel online shop for household appliances

Expert is a purchasing cooperative of electrical retailers with 180 locations throughout Austria. Their omnichannel online shop with 80+ connected dealer websites set new standards in terms of B2C retail and B2B process support - and thus in the integration of online and offline trading.
WCM, PIM, eCommerce, DAM, Retail

What's your retail challenge? Let's talk.

Find out how Gartner Cool Vendor Pimcore can help your retail business with digital transformation, omni-channel retailing, and unified commerce.
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