Pimcore Customer Data Platform (CDP)

A unified

Scalable and Flexible For Enterprise Needs

The Pimcore Open Source Customer Data Platform (CDP) enables you to store and manage master data records of your customers. It offers impressive features for customer data management, segmentation, personalization, and marketing automation.

By storing customer activities from different source systems, it provides a clean, consistent, and unified view of individual customers. You can aggregate customer data and user profiles, enrich data, link social profiles, build audience segments, trigger events, personalize the customer experience, execute marketing automation and much more.

Pimcore CDP is flexible and can be easily customized or extended to develop customer management solutions. It provides an easy import/export via Rest API and manages SSO Identities / Social Logins like Google, Facebook, Twitter, etc.

Integrated algorithms automatically store and organize the data records in a logical manner, for example based on country and zip code.

The Pimcore Platform manages any kind of digital data - structured master data, digital assets and unstructured content. Pimcore CDP is seamlessly integrated and provides a new arsenal to win the digital transformation battle.


Customer Data Integration
Ingest, aggregate and store first-party or third-party, individual-level customer data from multiple sources (online and offline) in real time at any scale and speed.
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Profile Unification
Consolidate profiles at the individual level and connect attributes to identities. Standardize master customer data information and give it a single view. Deliver high-quality, clean, enterprise-class data quality and governance that scales.
With activities based on first and third-party data streams— such as conversions, on-site user behavior, and CRM data, user profiles automatically get segmented into persona groups for personalized marketing.
Triggers fire marketing automation and personalization to your customer segments. Send birthday wishes, personalize newsletters (MailChimp and IBM Marketing Cloud Integration), trigger marketing automation, or fully customize your websites for individual customer experience.
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Know Your Customers Better
Pimcore knows about each of your individual customer's behavior on your website, online shop, other marketing channels, or even connected offline data-sources. Use this data to identify new customers, regular customers, and VIP customers.
Eliminate Data Silos
Through standardization and centralization of data, you can eliminate data silos. With integrated customer-level data analysis, you can generate deeper insights to drive improved operational efficiency and execute smarter marketing campaigns.
Improve Behavioral Targeting
Identify and engage customers with registration and social login. With customer segmentation based on data, activities and other criteria, you can create behavior-based communication (birthday wishes, weather targeting, and geo-location targeting) to boost conversions.
Enhance Customer Loyalty
With a better understanding of your customers, you can reward your customers in many exciting and engaging ways. This can positively impact higher customer satisfaction and overall customer loyalty.

Featured Customer Stories




Rental platform provides better customer experience for seasonal skier

Intersport Rent has more than 800 shops across Europe and Canada. The platform offers the possibility to reserve sports equipment online and then pick it up quickly in a shop.
WCM, PIM, eCommerce, Customer Data Platform (CDP), Retail

AI-supported website personalization for holiday destination

Kleinwalsertal is one of the top five tourist destinations in Austria. The new website features personalized content and adapts dynamically to its guests' needs and user behavior.
WCM, eCommerce, Customer Data Platform (CDP), Travel & Hotels

Connecting Anything for a Seamless and Conversion Oriented Customer Ex

Pfalzwerke is a regional energy provider in the southwest of Germany. Founded in 1912 the company today supplies 1.6m people with energy. With the relaunch of www.aldi-gruenstrom.de, a progressive and user-centered platform with easy handling in management has been created.
WCM, PIM, DAM, Customer Data Platform (CDP), Energy

Spare parts service software for ri werkstattservice

Workshop service provider who arranges orders for vehicle spare parts between 850 workshops and 50 suppliers. Pimcore enables better communication and mediation.
Customer Data Platform (CDP), DAM, WCM, Automotive & Vehicles

Get a free demo

See for yourself why thousands of enterprises trust us to bring their CDP vision to life. Pimcore is Gartner Cool Vendor. Get in touch.
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