Omni-Channel Enablement

Being omni-channel compatible is nowadays an often-heard prerequisite to being successful online. Keeping track of digital channels, such as web, mobile, app, marketplace, and social is now becoming more and more critical. Data has to be delivered to multiple output channels in multiple formats/feeds, quality standards, and with different product attributes. But in today’s diverse and fast-paced environment when so many channels to care about, things generally get complex. And, with tight POS integration, digital signage and web-to-print omni-channel enablement of product information management get even more complicated.

How Does Pimcore PIM Software Enable Omni-Channel?

 

Pimcore PIM software enables cross-channel use of data and provides you the necessary tools to succeed across channels. Our open source PIM platform resolves all omni-channel dilemma to keep your customers engaged everywhere and improve conversion rate.

 

Eliminate Silos

Pimcore’s PIM solution breaks down data silos by consolidated product information from different data sources. It organizes, enriches and makes ready channel neutral product information to extend product delivery across the web, mobile, social media, in-stores and other 3rd party channels for a seamless omni-channel experience.

Case Study: Consolidation of 22 websites boosted digital marketing for nursing homes

Multichannel Marketing Agility

Pimcore PIM platform empowers enterprise marketers with the capability to distribute product data in real-time for delivering rich customer experiences. Pimcore platform brings together all trusted data— including product, customer, and vendor information to apply segmentation, personalization, and marketing automation capability for excellent product experience.

Case Study: Multi-channel online shop for household appliances

Seamless Customer Experience

Pimcore PIM’s robust APIs enables you to get real-time inventory sync between online and physical stores with dynamic workflow engine as well as integrated customer data to ensure seamless omni-channel customer experience. With Pimcore, you can build best-in-class omni-channel solutions incorporating IoT channels, point-of-sale, kiosks, wearables, and so on.

Case Study: Outstanding digital experience for more than 30 hotels

Increase Conversion Rate

Pimcore PIM software always ensures that the availability of your product information remains consistent across channels for expanded omni-channel capabilities. Right product at the right time on the right channel provides you the opportunity to convert from multiple channels and increase both loyalty and revenue.

Case Study: 80% increase in revenue for online sporting goods retailer

The Power of Open Source PIM

  • Flexibility: Full freedom to modify/customize the platform the way your business demands to capture and manage product data for innovation (such as IoT, analytics, smart machine learning deployment or other scenarios).

  • Speed and Agility: Open architecture lets you adapt fast to ever-changing customer expectations such as 360-degree view of customers and omni-channel selling, thus accelerating your business-critical initiatives.

  • Faster Adoption Curve: Comparatively reduced training requirements for configuration team to integrate or extend PIM capabilities for newer business demands.

  • Cost-effectiveness: No vendor lock-in and lower total cost of ownership.

Read More Pimcore Success Stories

 

 

Home Improvement Supplies Builds Stronger Online Experience

BuildDirect is a leading online marketplace for home improvement products who needed to enhance their PIM capabilities.
PIM/MDM, Digital Commerce, DAM, Retail

Stanley Black & Decker

The French subsidiary of the #1 tooling company in the world, established in 1961, operates through major brands like Stanley, DeWalt, Black & Decker, and Facom for which it created a single point of truth for product data.
PIM/MDM, DAM, Manufacturing

PF Concept

The wholesaler offers a comprehensive portfolio of promotional solutions fully customizable to any company’s needs. Established in 1984 and headquartered in the Netherlands, PF Concept is a leader in the European market.
DAM, DXP/CMS, PIM/MDM, Wholesale Distribution

Related Resources

White Paper
How to Master Product Information Management for the Next Era of Consumer-Product Interaction
This whitepaper discusses how organizations can steadily revitalize their product information management strategy to build engaging product experience.
Insight
Replacing Legacy PIM
Replacing the legacy PIM system is the need of today businesses to meet the rising product information management standards. Read the insight.
Pimcore PIM Streamline Product Information and Improve Overall Experience
Blog Article
5 Things You Should Start Doing to Get More Value From Product Information
The way customers purchase has drastically changed over the last decade.
Infographic
From Information to Experience: Journey of PIM to PXM
This infographic showcases the journey of PIM to PXM and discusses how it has become imperative for businesses.

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