Case Study: Axel Johnson International - Impression #1

Case Study: Transforming Pimcore CMS into a Global B2B eCommerce Platform

Axel Johnson International is a Sweden-based organization with over 140 years of history, 110 companies in the portfolio, and EUR 960 million annual sales. Part of this group is the Lifting Solutions division.

Pimcore Partner Divante needed less than five months to analyze, design, and expand Lifting Solutions Group’s Pimcore platform by adding unique B2B eCommerce functionalities. The newly launched solution is an important step in the digital journey of Lifting Solutions brand Certex, part of the global industrial group Axel Johnson International.

Logo: Axel Johnson International
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Pimcore Platinum Partner
Customer
  • Axel Johnson International
Solution Partner
Industry
Products Used
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Customer Key Facts

960
Mio. Euro Turnover
24
Locations
140
Years of Experience
110
Companies in the group
Challenge

Enabling B2B online purchasing

Lifting Solutions offers technical products with a high level of complexity, which so far, were available only through salespeople. To increase the availability of their products, the company has decided to launch an advanced shopping platform and simplify the purchase path for their B2B partners. The project goals: enabling online purchase for B2B partners, implementing eCommerce for two webshops, integration with existing ERP system

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Case Study: Axel Johnson International-Impression #2
"I am very pleased to see we managed to launch our first eCommerce solution in such a short time while keeping a high-quality level at all times. Divante has shown very good system expertise together with good business understanding throughout the project. With a good platform and partner, we are now ready to continue our digital journey in Lifting Solutions."
Erik Lissola, Marketing Director at Lifting Solutions
Solution

Expanding existing Pimcore platform with eCommerce functionalities

The project began with a scoping session and full analysis of business requirements. Based on detailed information gathered, the Divante team selected the CoreShop extension to implement eCommerce in the existing and operating Pimcore platform. Along with the CoreShop implementation, Divante built an entirely new purchase path, from user’s accounts and advanced product models to check out, and shipments, which includes enabling visibility of stock availability, customer-specific pricing and lead time in a self-service way for the customers, building an enhanced experience for buyers of complex steel wire rope products, building delivery and payment methods that are customizable, which gives companies in the group the flexibility to launch eCommerce depending on local market demands, and advanced configuration of non-standard products.

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Case Study: Axel Johnson International-Impression #3
"Merging all these new features on the operating Pimcore platform was a big challenge, but thanks to well-led communication and understanding on both sides, we were able to overcome all issues which came up and maintain a fast pace of work."
Jacek Skiliński, Project Manager at Divante
Results

Launch of a top-notch eCommerce site

Thanks to Divante’s broad knowledge of Pimcore and eCommerce, Divante demonstrated speed, and in only 5 months launched the desired eCommerce functionalities. The technical product configurator is among the most powerful features available within the newly developed eCommerce solution. Thanks to this solution, the customer can easily place the order - even for complex lifting equipment - and Lifting Solutions experts will confirm its safety before delivery. Divante took the greatest care to provide top-notch eCommerce features for the Lifting Solutions Group Pimcore platform. Available since the end of March 2019, the eCommerce functionality increases product discovery, shortens the purchase path, and supports the safety of selected lifting solutions. Now, Divante is working on further integration with the ERP system which allows importing all orders and files related to the order from the ERP. We are also working on further data integration using the Azure platform.

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Case Study: Axel Johnson International-Impression #4

Key Results

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Shortened Time to market
↑
Increased Website Traffic
↑
increased product discovery
↓
shortened purchase path
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