Case Study: Dental Day's Website Revamp – Smoother Bookings, Better Learning
Dental Day focuses on boosting the expertise of dental professionals through specialized workshops, lectures, and conferences.
Dental Day aimed to upgrade its website with engaging content and a more efficient booking process, making it the preferred site for dental professionals to enhance their skills. As the implementation partner, Tandemite enhanced how reservations are managed, facilitated integrations with key services, and streamlined the process of setting up courses for administrators.
Customer Details
Customer Key Facts
1
Locations 1
Countries 800
Delivered Courses 11 000
Dental Professionals Trained Challenge
Revolutionizing Dental Day's online experience
The website's revamp aimed to boost its visual appeal while still resonating with longtime users. It was crucial to display course details in a clear and visually appealing way. The payment system also required an upgrade, supporting different payment options, like grants important for dentists' education. The redesign prioritized ease of use, with interfaces that are simple to navigate for administrators at any experience level.
"All of our goals were achieved. The communication was excellent. Very fast feedback. If we faced any problem we were arranging online meeting during which we could easily solve the issue without wasting time."
Michal Karpinski, Owner, Dental Day
Solution
Website's visual and functional revamp
Tandemite developed a comprehensive system using Pimcore CMS that facilitates management of training sessions, enabling users to easily discover courses, register, and manage payments. Key features include:
1. A user-friendly training search allowing filters by topic, location, and instructor.
2. An enhanced reservation system with waitlist management, ensuring users are automatically enrolled when spots become available.
3. A streamlined sign-up process tailored to gather essential participant information.
4. A multifaceted payment system catering to various transaction types, including specific paths for grant-based payments.
Results
How the updated website serves dentists better
Thanks to various integrations Dental Day could automate and streamline core operations that were previously managed manually. This included the integration with Fakturownia for immediate invoicing, Paynow for payments, and Pathwright for centralized management of educational resources.
Improved reservation management drastically simplified the process of course sign-ups. Dental Day’s customers also benefit from a notification system, capable of dispatching over 30 varieties of messages.
The new course setup and product page design were simplified, enabling administrators to update course details effortlessly, keeping the platform dynamic and engaging.
Key Results
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Improved Operational Workflow √
Simplified Course Management