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Case Study

PIM and DAM to get it all under control

Fim Umbrellas is an Italian brand that combines functionality and design and considers it essential to keep its identity intact by developing service and image. Two key components of the project devel…

Manufacturing PIM/MDM DAM CDP Data Centralization EMEA
363
Media Assets
261
Data Objects
Challenge
Challenge Managing technical draws and pictures for the leader of the external design sector The company's initial need, due to a high number of assets, was to bring together and link product master records and technical images in a single system with the goal of centralizing them for easy distribut…
Solution
Solution PIM, DAM, CDP to provide the right information Thanks to Pimcore PIM, it was possible to retrieve and import product information from external sources such as CSV and website databases and keep it constantly updated with the company ERP. In DAM, on the other hand, a layered development was …
Results
Results Improved sharing and costumer experience A performant and controlled management of all FIM Umbrellas' digital assets has made it much easier to share assets with all those involved in product sales and design. Combined with product information, on the other hand, has made it possible to prov…
Customer
FIM Umbrellas
Industry
Products Used
PIM/MDM, DAM, CDP
Solution Partner
GMDE

Customer Key Facts

3.6

Mio. Euro Turnover

40

Locations

260K

Locations

Challenge

Managing technical draws and pictures for the leader of the external design sector

The company's initial need, due to a high number of assets, was to bring together and link product master records and technical images in a single system with the goal of centralizing them for easy distribution to the outside world. The biggest challenge, on the other hand, was the high number of assets produced (suffice it to say that out of 20/30 umbrella families, the assets connected turned out to be about three hundred thousand) and their size in terms of space occupied.

Pimcore DAM asset grid showing FIM Umbrellas product images with multiple umbrella variants and file names

Solution

PIM, DAM, CDP to provide the right information

Thanks to Pimcore PIM, it was possible to retrieve and import product information from external sources such as CSV and website databases and keep it constantly updated with the company ERP. In DAM, on the other hand, a layered development was done, where assets are divided by families and enriched with all product assets, from fabrics to product renderings. By controlling the information, it was possible to create a QRCode per product that could take the customer to the correct product page. Associated with the CDP Customer Data Platform, it can thus give information to FIM Umbrellas regarding the customer's path to purchase. Content translation management completes the project. Operating in more than 40 countries, FIM Umbrellas can easily provide the customer with content in the language of their country of residence.

Pimcore product data object for FIM Umbrellas with multilingual tabs and a long Italian product description

Results

Improved sharing and costumer experience

A performant and controlled management of all FIM Umbrellas' digital assets has made it much easier to share assets with all those involved in product sales and design. Combined with product information, on the other hand, has made it possible to provide the end customer with a more accurate and timely path to purchase and after-sales support.

Pimcore product data object showing FIM umbrella DWG CAD file references and a 3D technical drawing preview

Key Results

363

Media Assets

261

Data Objects

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