Deployed a product information management solution for KENMARE
Kenmare is a leading mine manufacturing company headquartered in Ireland. They are the market leader in Moma mines by providing the three major products of the mines such as Zircon, Rutile, and Ilmenite. They are recognized as a major supplier of mineral sand products to the worldwide customer base operating in over 15 countries.
The client was looking for a digital platform that enables them with simplified product data sharing and compiling with their internal and external stakeholders. They wanted to streamline the complex workflow of Request for Correction.
Customer Key Facts
Complex and manual process for product data sharing and compiling
Kenmare used to manage the product information in its existing ERP system, SYSPRO. It was difficult for them to share the product information with the suppliers, on-field staff, and other users. They needed to export a CSV file of the product data from ERP and convert them into an excel sheet with the proper format then share it with users. The client wanted to make the data accessible to the users (suppliers and field technicians) using a digital platform to cut down on manual intervention for compiling and sharing the data. Moreover, they wanted to allow their catalog management team to update and validate the product information through an automated workflow.
"“It was a pleasure working with Credencys. The dedication and attention provided is much appreciated. ”"
Engineered A Product Information Management solution
To enable Kenmare with seamless management of its more than 20k products, we have developed a web portal and an admin panel for Kenmare. The web portal is a view-only platform for external users. They can view the product list and check the attributes. If they notice any product attribute needs correction, they can send a Request for Correction to the catalog management team to update the information. We developed an admin panel for Kenmare that allows internal users to manage users, users’ roles, product information, product attributes, and Request for Correction process efficiently by implementing advanced modules. It helps the internal users automate their complex approval process for Request for Correction. The essential features of the solution are product information management, product attribute management, user management, request for correction, role & permission-based access, data synchronization, and digital asset management.
Streamlined operational workflow
By enabling the internal staff of Kenmare with the automated workflow for Request of Correction, we helped them streamline their complex process of change request validation and implementation. The employees can validate the new information and push the correct data to the web portal seamlessly.
75 %Shortened Time to market
-70 %Decreased Product Returns