Case Study: Meddox Gets a Medical Record-Keeping App

After the founders of Meddox gathered partners who would make their project come to life, we started working on a solution and detected the following business needs and challenges. We had to look into key technical, UI, and business components to make this solution viable for the end user. The main challenge was planning the key features that add value to the customer in comparison to current solutions and native options of each tech platform. Aside from that, to extract that value from the data that users entered, we had to review the current capabilities of existing technology, such as OCR, data structuring, text formatting, etc. On the other hand, the data sources for all medical information on the targeted market were flawed and incomplete. The challenge was introducing order in non-structured and non-standardized data from multiple sources. Last but not least important was user education and adjustments to meet their needs from a product features perspective.