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Case Study

Chinese Powertool OEM Kendo is Going Global

Manufacturing PIM/MDM DAM Self-Service Portal Document Automation Data Centralization
6000
Media Assets
3500
Data Objects
22
Language
Overview
Saame, globally recognized by its product brand Kendo, is a Chinese leader in professional power tool manufacturing. 
With in-house R&D, precision production, and a robust global supply chain, the company serves industrial clients across Europe, North America, and the Asia-Pacific region.

With several attempts to implement a PIM inhouse Kendo decided to partner with RG.Experience & PIMCORE to build the foundation for a streamlined Product Onboarding Process which should ensure that Sales & Marketing teams as well as Dealers have instant access to reliable product content to drive eCommerce & channel growth in their countries
Customer
SAAME Tools
Industry
Products Used
PIM/MDM, DAM

Customer Key Facts

30.000

Products 

 

22

Active Countries

 

Challenge

From OEM to Brand Marketing

Saame was struggling to shift from an engineering-driven culture towards a global brand marketing onboarding process. The goal was to allow all teams to work from a consistent global framework (PIMCORE) to ensuring consistent content across different regions and languages. 

A key constraint was achieving this organizational transformation without a significant increase to the existing marketing budget, requiring efficient more automated processes to generate datasheets & catalogs as well as a multi language web presence.

Pimcore product admin showing Kendo tool catalog with hierarchical category tree and product attributes

Solution

Growing into a Global Brand

By implementing PIMCORE as it's central Product Information Management System, Saame established a single source of truth accross all departments. 

Marketing now efficiently enriches technical engineering data with compelling brand stories and localized digital assets for over 22 countries. 

This foundation allows sales, e-commerce teams as well as partners to automatically pull from this single product & digital asset library, delivering product content across every customer touchpoint, from websites to distributor portals."

Kendo website showing Big Capacity Black Roller Cabinet product detail page on two tablets

Result

Channel Management as Growth Accelerator

The Kendo Dealer Portal serves as the central application empowering KENDOs global dealer network. It provides channel partners with immediate, self-service access to the complete ecosystem of approved marketing resources. 

This includes rich product information, high-resolution assets, and ready-to-deploy campaign material. By centralizing these essential tools, the portal enables partners to efficiently build their own localized websites, execute synchronized marketing campaigns, and drive sales. 

This self-sufficiency is fundamental to scaling Kendo's channel business effectively and maintaining brand consistency across diverse international markets, ensuring every partner has the resources needed to succeed.

Kendo digital asset portal showing product image categories including automotive construction and laboratory

Key Results

6000

Media Assets 

3500

Data Objects

22

Language

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