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Case Study:

Silikomart&Pimcore: the perfect ingredient to mix all products information

Customer

Silikomart

Silikomart is an Italian company based between Venice and Padua.
Founded in 2002, it immediately made a name for itself in the silicone molding sector, particularly in the food sector. Nowadays, it stands as the reference point when it comes to high quality and high performance in the pastry and kitchen sector. Silikomart is also an innovation laboratory, where shapes, colors, combinations, textures and tastes are studied to offer not only a silicone mold but an authentic, powerful tool, designed by pastry chefs for pastry chefs. Silikomart products are fully "Made in Italy", as the entire processing cycle is carried out within the company.
Silikomart&Pimcore: the perfect ingredient to mix all products information
Silikomart&Pimcore: the perfect ingredient to mix all products information
Solution Partner
Esse Solutions
Industry
Products Used

Customer Key Facts

5100

Customers

6300

Orders

2800

Products

Silikomart&Pimcore: the perfect ingredient to mix all products information

Challenge

Easy access to product information

Silikomart was looking for a single reliable solution to manage marketing and product data, accessible to anyone from the marketing team to sales agents, resellers and distributors, and from which to easily obtain information, images and materials.

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Silikomart&Pimcore: the perfect ingredient to mix all products information

“We wanted an easy-to-use tool to manage out products and distribute media and content in different channels. We also took the opportunity to review all product data and create a solid database that had never existed in the company"

Andrea De Pieri

Head of Digital Marketing at Silikomart

Silikomart&Pimcore: the perfect ingredient to mix all products information

Solution

Digital Experience Platform: all data within a single solution

The customer needed a product information management platform that could be flexible and easily customizable. Pimcore was therefore a natural choice! We started the project by building the data structure and the various interfaces together with the customer, so that the final result was consistent and up to expectations. From there, we implemented a PIM / MDM / DAM solution integrated with Magento business management and e-commerce (B2C for the end user and professional B2B). The various accessible product information concern attributes, functionalities, recipes, courses, packaging, certifications, logos and packaging.

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Silikomart&Pimcore: the perfect ingredient to mix all products information

Results

A successful product management tool

After the project was implemented, the company experienced significant improvements in several key areas. The most notable change was the enhanced efficiency in managing product information. The streamlined workflow, coupled with data quality checks, ensured that the product information was consistently accurate, eliminating previous errors and redundancies. The automated system reduced the need for repetitive manual tasks, freeing up valuable time for the team to focus on strategic and commercial initiatives. Additionally, the implementation of Pimcore helped create a more organized and accessible information structure, which improved internal communication and decision-making. With this newfound efficiency, the company was able to allocate resources more effectively and focus on driving business growth, leading to a more agile and responsive approach to market demands.

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Key Results

40%

Shortened Time to market

40%

Reduced Duplicated Data

40%

Reduced Product Returns

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