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Case Study:

SONNENTOR – Innovation meets enjoyment

Customer

SONNENTOR

SONNENTOR GmbH, based in Austria, specializes in the production and marketing of organic herbs, teas, and spices for over 30 years with products made with a lot of passion and skill.

At SONNENTOR, innovation is a top priority. Inspired by traditional knowledge of the world of herbs and spices, SONNENTOR offers its customers a diverse product portfolio. The list of delights includes: teas, spices, coffee, cocoa, and more. The approximately 900 products bring enjoyment and a clean conscience into every home.

SONNENTOR – Innovation meets enjoyment
SONNENTOR – Innovation meets enjoyment
Solution Partner
Elements
Industry
Products Used

Customer Key Facts

500

Employees

900

Products

Desktop
SONNENTOR – Innovation meets enjoyment

Challenge

Individuality requires flexibility

The extensive product range necessitated connecting the website to various external systems which in turn required a high level of flexibility. Doing business in multiple countries presented another challenge. In addition, the website design had to be improved with regard to an opti

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Desktop
SONNENTOR – Innovation meets enjoyment

Solution

Pimcore makes work easier

No sooner said than done! After the relaunch of the website, SONNENTOR now has a parallel-running multi-client framework. This cleverly resolved the enormous complexity of the multi-interface connection. From now on, thanks to separate product threads and connection options to several ERPs, t

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Desktop
SONNENTOR – Innovation meets enjoyment

Results

A fun experience for online shoppers

While SONNENTOR appreciates the simpler maintenance processes and optimized connections to external systems, customers are more excited about going on a journey of discovery in the online store. The playful tea and spice configurators make customers want to fill their shopping carts

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Key Results

+85%

Increased conversion rate

+17%

turnover in online sales

+4%

Increased Average Order Value

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