Application of AI in PIM-class Systems

Discover how AI is transforming e-commerce by enhancing PIM systems for better efficiency and a tailored shopping experience.
Application of AI in PIM-class Systems - Impression #1

AI is impacting e-commerce by transforming PIM systems. Automation, personalization, and data analysis are increasing efficiency and improving the shopping experience.

The introduction of artificial intelligence (AI) into PIM systems represents the next step in the evolution of e-commerce. AI is changing how companies manage product information by introducing automation, personalization, and advanced data analysis. By using AI, it becomes possible not only to process large amounts of data faster and more efficiently but also to analyze it comprehensively to better understand customer needs and preferences. AI helps to automatically classify products, optimize descriptions, personalize recommendations, and forecast market trends and product demand.

AI's impact on PIM systems and the e-commerce industry is broad. It translates into increased operational efficiency and improved customer shopping experience. In this article, we will analyze how AI is revolutionizing PIM systems, the benefits of e-commerce, and the prospects of these technologies.  

Automatic product classification

Automatic product classification is one of the most groundbreaking applications of AI in PIM systems. In the traditional approach, product classification is time-consuming and error-prone, requiring manual assignment of products to appropriate categories. Introducing AI into the process significantly changes this dynamic.  

For example, in the apparel industry, AI can classify products based on material type, purpose (e.g., sportswear, smart wear), size, color, etc. This makes it easier for customers to find the desired products and improves store navigation.  

Optimization of product descriptions

With AI, companies using PIM can improve the quality and attractiveness of product descriptions and increase their visibility in search engines, resulting in a better shopping experience and higher conversion rates. 

In this case, artificial intelligence can analyze existing product descriptions, identifying keywords and phrases that most effectively attract customer attention and improve SEO. Based on this, AI systems can generate or suggest improvements to descriptions to make them more compelling and optimized for search engines. 

In addition, AI enables the creation of more personalized product descriptions tailored to specific customer segments. For electronic products, AI can focus on technical aspects and usability benefits, creating descriptions that are both informative and accessible to non-technical users. 

Personalization of product recommendations  

Personalization of product recommendations is one of the most rapidly growing applications of AI in e-commerce, directly improving customer satisfaction and increasing sales. Using artificial intelligence, personalized product suggestions can be offered to customers through PIM systems that best match their preferences and purchase history.  

AI analyzes a wide range of data, including browsing history, previous purchases, product interactions, and preferences expressed through online behavior. 

Based on the collected data and analysis, AI generates dynamic product recommendations, continuously updated in response to changing user behavior and preferences. As a result, each customer receives a uniquely tailored offer. 

For example, in the fashion industry, personalization can involve suggesting products that match a customer's style, previously purchased clothes, or browsed trends. A customer who frequently buys eco-friendly clothes will receive recommendations for other products created through sustainable development. 

Product search optimization 

Thanks to artificial intelligence, online stores offer more intuitive, fast, and relevant search results, directly translating into improved customer satisfaction and increased sales. Based on browsing and shopping history, AI can personalize search results for each customer, presenting products that most closely match their preferences and shopping behavior. For example, in the home and garden category, AI helps customers discover products based on specific home projects or garden needs, such as tools appropriate for the type of work they plan. 


The introduction of artificial intelligence (AI) into Product Information Management (PIM) systems has significantly transformed e-commerce, introducing automation, personalization, and advanced data analysis. Thanks to AI, companies can now classify products more effectively, optimize descriptions, personalize recommendations, automate translations, and improve product searches, which increases customer satisfaction and sales. Using AI in PIM improves operational efficiency and significantly enhances the shopping experience, putting companies at the forefront of innovation and competitiveness.

More information about Ideo Software
Author:Kinga Kusza
Pimcore Silver Partner
Kinga Kusza
  • Marketing Specialist
1 articles by this author

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