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Case Study:

Gollmann Kommissioniersysteme GmbH

Customer

Gollmann Kommissioniersysteme GmbH

GOLLMANN is active in over 20 countries worldwide and has been developing individual automation systems for pharmacies for more than 15 years.
Gollmann Kommissioniersysteme GmbH
Gollmann Kommissioniersysteme GmbH
Solution Partner
team neusta
Products Used

Customer Key Facts

400

Employees

2.500

Customers

20

Countries

Gollmann Kommissioniersysteme GmbH

Challenge

GOLLMANN picking machines for pharmacies are unique in the truest sense of the word. Due to the maximum flexibility of the GOLLMANN, every installation becomes an individual one-off. In planning, this means comprehensive configuration options that are easy for customers to understand and intuitive to use according to their requirements.
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Gollmann Kommissioniersysteme GmbH

Solution

The configurator supports the pharmacies in planning and being able to see their individual GOLLMANN in the basic requirements. The configuration is based on the limiting factors of the respective pharmacy: This is either about the space available for installation or the required storage size. Of course, other planning issues also play a role: Should the GOLLMANN stand freely in the room, touch individual walls, or be completely rebuilt? What extras like B. the fully automatic storage or the cooling module are required? And last but not least, of course, the aesthetic question of the freely selectable color or an attractive veneer. The new configurator guides interested parties in just a few steps from their respective needs to their individual GOLLMANN and thus supports sales in the further preparation of the offer and the planning of the system.
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"Due to the simultaneous relaunch of the brand and the requirement to integrate all international markets natively and yet independently into the new website, the relaunch was an exciting and challenging project right from the start. The configurator, which can be editorially parameterised, forms the core for the integration of users and the generation of qualified leads."

Germar Wintzek

Senior Account Manager & Consultant, neusta experience GmbH

Gollmann Kommissioniersysteme GmbH

Results

Geared to the individual needs of the pharmacy, the GOLLMANN can be configured online in just a few steps. All input steps can be easily adjusted or fundamentally changed during configuration. Configurations are retrievable for a renewed visit or can be shared with third parties. On request, the configuration can also be sent to GOLLMANN sales for further non-binding advice. This makes the offer phase and planning more transparent for both sides and leads to the desired result more quickly - the individual GOLLMANN, which, as a new colleague, is also given an individual name in most pharmacies.
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Key Results

860

Documents

1 080

MediaAssets

1 000

DataObject

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