Skip to main content
Back to overview
Case Study

How Graybar Canada Restructured its Product Taxonomy for a New E-commerce Platform

Graybar Canada is a subsidiary of Graybar Electric Inc, - North America's oldest and largest electrical wholesale distributor, and a Fortune 500 company for 27 years. The Torq IT team worked with Gray…

Wholesale Distribution PIM/MDM DAM Data Centralization North America Canada
80%
Efficiency increase in data maintenance & procurement
Time saved in data maintenance
Challenge
Challenge Help the customer find what they need Graybar Canada has several customers who are looking to purchase a variety of different products. The data supplier provided the data in a taxonomy that was completely unusable for the PIM or for the purposes of setting up an E-commerce platform. Grayb…
Solution
Solution Ready, set, sort! We began by setting up a Pimcore implementation suitable for Graybar Canada's needs. After that, the Torq team worked closely with client data experts to design and develop a Taxonomy tool. This would conveniently enable product data experts to sort products into their res…
Results
Results Record speeds In previous product data management efforts, the client would have several data experts sort through spreadsheet records for weeks on end. With the new taxonomy tool, individual users were able to sort thousands of products in a day - helping to grow a new product taxonomy for …
Customer
Graybar Canada
Products Used
PIM/MDM, DAM
Solution Partner
Torq It

Customer Key Facts

2

Locations

400

Employees

80.000

Products

Challenge

Help the customer find what they need

Graybar Canada has several customers who are looking to purchase a variety of different products. The data supplier provided the data in a taxonomy that was completely unusable for the PIM or for the purposes of setting up an E-commerce platform. Graybar Data Experts created a new product taxonomy suitable for use, but sorting the product data into these taxonomy categories via excel sheets is a disaster and unsustainable in the long run.

Technician installing circuit boards in an electrical equipment rack at a Graybar Canada facility

"Graybar Canada required a PIM with specialized sorting tools that could integrate into both our ERP and e-Commerce platforms. TORQ IT and PIMCORE were up to the challenge. The quick deployment and ease of use of the sorting tools helped saved hundreds of hours of manual sorting using excel. The adaptability of PIMCORE and the implementation of it by TORQ IT has exceeded our expectations."

Daniel Knoop

E-commerce Manager at Graybar Canada

How Graybar Canada Restructured its Product Taxonomy for a New E-commerce Platform

Solution

Ready, set, sort!

We began by setting up a Pimcore implementation suitable for Graybar Canada's needs. After that, the Torq team worked closely with client data experts to design and develop a Taxonomy tool. This would conveniently enable product data experts to sort products into their respective taxonomy leaves. With convenient filtering options to help sort through all products and an easy-to-use searchable tree for taxonomy items, the goal was to provide users with a simple but efficient interface to move unsorted products into proper taxonomy categories.

Two employees working at a control room workstation with multiple monitors showing operational dashboards

"Developing a tool to sort thousands of products into proper taxonomy categories proved to make an interesting challenge. The goal was to keep a front-end interface that was simple and intuitive while leveraging the powerful backend abilities of Pimcore data object maintenance and relationship management. The taxonomy tool was able to help client users sort through products at a blistering pace."

How Graybar Canada Restructured its Product Taxonomy for a New E-commerce Platform
Dalton Mackenzie

Senior Pimcore Developer at TorqIT

Results

Record speeds

In previous product data management efforts, the client would have several data experts sort through spreadsheet records for weeks on end. With the new taxonomy tool, individual users were able to sort thousands of products in a day - helping to grow a new product taxonomy for the client's future E-commerce platform and generate better relationships between product data for the PIM. Ultimately, the speed with which the products can be sorted now gives a much greater degree of flexibility to future efforts with updating and maintaining taxonomies as well.

Graybar Canada employee reviewing product data on a desktop monitor in an office environment

Key Results

80%

Efficiency increase in data maintenance & procurement

?

Time saved in data maintenance

Ready to achieve similar results?

Discover how Pimcore can solve your data management challenges.

Get a demo fitting your requirements

Please choose between a self-guided demo or a private tour with one of our Pimcore experts.

Try Pimcore Yourself

Receive direct access to a  Pimcore Demo with pre-filled data across various modules.

Free Guided Product Tour

Experience first-hand how Pimcore can propel your business forward, guided by an expert.

We will use your personal data solely to process your request. For a better localized experience, we might share your data with certified solution partners in your geographical region. For more information, please read our privacy policy.