Case Study: How Graybar Canada Restructured its Product Taxonomy for a New E-commerce Platform
Graybar Canada is a subsidiary of Graybar Electric Inc, - North America's oldest and largest electrical wholesale distributor, and a Fortune 500 company for 27 years.
The Torq IT team worked with Graybar Canada to bring product information from several thousand products and different data sources into a PIM implementation. Working with their data administrators, we were able to create a new application that helped them sort all of their products into a new taxonomy that is compatible with their upcoming E-commerce platform.
Customer Key Facts
Help the customer find what they need
Graybar Canada has several customers who are looking to purchase a variety of different products. The data supplier provided the data in a taxonomy that was completely unusable for the PIM or for the purposes of setting up an E-commerce platform. Graybar Data Experts created a new product taxonomy suitable for use, but sorting the product data into these taxonomy categories via excel sheets is a disaster and unsustainable in the long run.
Ready, set, sort!
In previous product data management efforts, the client would have several data experts sort through spreadsheet records for weeks on end. With the new taxonomy tool, individual users were able to sort thousands of products in a day - helping to grow a new product taxonomy for the client's future E-commerce platform and generate better relationships between product data for the PIM. Ultimately, the speed with which the products can be sorted now gives a much greater degree of flexibility to future efforts with updating and maintaining taxonomies as well.