We have been at the forefront of delivering change in industries such as manufacturing, retail, and CPG, by transforming the way product information is managed. With our assistance a variety of enterprises have seen improvements in collaboration, interoperability, operational capability, and overall functioning. In the recent years, we have also addressed product information management needs of the Heating, Ventilation, and Air-conditioning (HVAC) industry by overhauling their product data and introducing digitalization to help them attain the highest level of success.
How do leading HVAC companies solve these challenges? With Pimcore!
Bösch
The company employs more than 680 people. It has made a name for itself as a full-service provider of heating, air conditioning and ventilation technology. A dense network of customer service points, including more than 200 well-trained on-site service technicians, ensures a high level of customer loyalty and satisfaction. Their digital B2B and B2C platform has been honored with the Constantinus Digitalization Award.
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Schiessl
This wholesaler in the field of refrigeration, air conditioning and heat recovery stocks 150 000+ products from 200+ suppliers in the refrigeration and air conditioning sector. After centralizing their data in Pimcore, they created a B2B2C webshop, which increased their revenue and allows customers to find products online quickly and easily.
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Strauß
This wholesaler in the field of refrigeration, air conditioning and heat recovery stocks 150 000+ products from 200+ suppliers in the refrigeration and air conditioning sector. After centralizing their data in Pimcore, they created a B2B2C webshop, which increased their revenue and allows customers to find products online quickly and easily.
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Ventia
Ventia is a leading B2B distributor of ventilation and air conditioning products in Poland. They needed a new corporate product catalog website that would enable easy management of a portfolio of 40 000+ products and 10+ brands. The solution has become an essential element of the sales process.
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Heatpex
A manufacturer of ventilation and recuperation systems for family houses as well as heating and industrial installation systems. For increased B2B lead generation, a system selection tool was implemented. This online assistant for ventilation engineers uses comprehensive PIM data combined with Pimcore customer data and order management as well as a headless frontend.
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Which business goals have these HVAC companies achieved with Pimcore?
Vastly reduced time to market
With Pimcore, data can be centralized in one place and made available to all sales and marketing channels via APIs. This speeds up the process of publishing new products on the website, ensuring an up-to-date commerce experience. It also allows companies to automatically create product sheets and print catalogs on demand – based on live PIM data. Discover how Heatpex fully automated the process of creating installation manuals.
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Faster innovation and decision making
By setting up partner portals and customer data platforms (CDP), companies gain valuable insights into their channels’ sales performance. This allows them to make decisions based on solid data. They can quickly access all this data using real-time reports, which helps them to act faster and to stay ahead of the competition thanks to agility and quick innovation. It also facilitates rapid decision-making processes based on sales and marketing data.
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Enhanced internal & operational efficiencies
Many sales processes happen over the phone or via email. By setting up self-service portals, HVAC companies can better structure their processes. For example, by implementing tools that help resellers quickly find products online instead of having to call a sales rep. This creates and improves internal efficiencies. The Bösch System Finder is a good example of such a tool. The Pimcore-based portal includes many more features, which you can learn about in Bösch’s case study.
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Increased revenue
Websites have become critical tools – not only for generating B2B leads but also for selling directly to consumers (D2C) and indirectly to resellers. The website of Ventia is available in seven languages and enables the company to showcase 40 000+ products to diverse audiences. It has become an essential element of the sales process.
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