Customer Account Management

Pimcore's advanced data modeling allows businesses to create tailored, scalable, and highly adaptable data models for any industry. With over 45 customizable data components, Pimcore’s no-code interface simplifies the creation and management of complex data relationships across structured, unstructured, and binary assets.

Pimcore unifies structured, unstructured, and binary data into customizable models, forming the backbone of a smart data management strategy. This powerful framework is central to Pimcore, making it the ideal solution for managing any data type, complexity, or volume.

Pimcore’s integrated Data Quality Management offers a comprehensive toolset to ensure the highest standards of data quality, leveraging real-time reporting, automated enforcement, and AI-powered insights to maintain data integrity and accuracy.

Pimcore’s API-first approach offers flexible and powerful tools for data onboarding, including integrated ETL processes, data matching, cleansing, and various interfaces like the Pimcore Data Hub and Product Experience Portals.

Pimcore’s data distribution capabilities ensure efficient, real-time data sharing across various channels and systems. By leveraging flexible integration options and automated workflows, it streamlines data distribution for enhanced operational efficiency and consistency.

Pimcore’s Analytics & Reporting capability allows for robust data analysis, monitoring, and reporting. Leveraging integrated dashboards and third-party tools, it provides invaluable insights into data quality and intelligence, enhancing decision-making processes across various domains.

Pimcore's DAM centralizes and manages all media assets, providing a scalable, high-performance platform that integrates with your data and digital experience management strategies.

Pimcore's AI-driven automation with the Pimcore Copilot enhances data and experience management, ensuring businesses stay ahead of the competition. With integrations to tools like Power Automate, Zapier, and n8n, it delivers tailored automation, boosting efficiency, ROI, and time to market.

Pimcore’s robust user management system supports large-scale data and experience management, offering secure SSO, 2FA, and detailed role and rights management down to the field and content level, ensuring compliance and security in global enterprise environments.

Pimcore Experience Management offers unmatched flexibility in managing templates, layouts, and content, supporting multi-channel publishing with an open, Twig-based template system and reusable components focused on usability and accessibility.

Pimcore’s architecture is designed for enterprise-level scalability and performance, supporting millions of complex data points, digital assets, and high-traffic digital experiences. It’s built to scale seamlessly across any infrastructure—cloud, on-premises, or PaaS.

Pimcore DXP's integrated Customer Data Platform (CDP) framework centralizes customer profiles, enabling businesses to craft highly personalized experiences across all channels. This framework empowers real-time insights and actions, allowing for tailored interactions that enhance customer satisfaction.

Pimcore’s Master Data Management consolidates data across complex systems into a single source of truth, offering unparalleled flexibility, scalability, and multi-domain support for managing all types of master data.

Pimcore’s enterprise PIM software centralizes and harmonizes all your product information, offering full PXM capabilities that include data integration, management, syndication, optimization, and personalization. It’s the world’s most widely used and award-winning PIM solution.

Pimcore’s Marketing Automation framework is a powerful, customizable solution that leverages data from PIM, MDM, DAM, DXP, and Commerce to automate marketing across any channel, tailored to your unique B2B, B2C, or D2C needs.

Pimcore offers limitless extension and customization possibilities, empowering businesses to tailor every aspect of the platform to meet their unique challenges, thanks to its open-core architecture and flexible licensing.

Pimcore’s E-Commerce Framework offers modular, composable components that support a wide range of business models, from B2C to Marketplace and Subscription models. This flexible, fully customizable framework empowers businesses to create complex e-commerce solutions tailored precisely to their unique needs.

Pimcore’s E-Commerce Framework provides a versatile catalog management system, supporting multiple catalogs tailored for channels, regions, or customer segments. Using a centralized approach, it ensures consistent, engaging product information across all platforms, simplifying multi-channel management and enhancing the shopping experience.

Pimcore’s E-Commerce Framework delivers advanced, customizable product listing and presentation capabilities. Featuring powerful search, AI-driven personalization, and seamless DXP integration, it empowers businesses to create tailored, immersive shopping experiences across devices and channels.

Pimcore’s Price Management in the E-Commerce Framework offers flexible, adapter-powered pricing to support real-time, tiered, customer-specific, and dynamic pricing for B2B and B2C. It seamlessly integrates internal, external, and ERP-based pricing engines and supports global tax configurations, enhancing precision and engagement.

Pimcore’s Inventory Management feature provides a customizable framework for real-time inventory visibility and complex availability calculations across multiple warehouses, drop-shipping, and third-party systems. This enables businesses to manage a responsive, efficient supply chain.

Pimcore’s Cart Management enables unlimited, customizable shopping carts per customer, supporting B2C and B2B needs with wish lists, project-based carts, and comparative shopping. With dynamic price adjustments and multi-carrier shipping, it offers a seamless, tailored shopping experience.

Pimcore’s Checkout & Transaction Support offers configurable, multi-step checkout journeys with robust payment integration options. Designed for B2C and complex B2B needs, it supports seamless ERP connections and advanced order processing protocols for efficient, reliable transactions.

Pimcore’s Order Management capabilities offer a flexible, customizable framework for handling complex order workflows. With adaptable components for order listings, detail pages, and API-driven data access, businesses can build solutions that support multi-location fulfillment, B2B transactions, and real-time updates.

Pimcore’s Omni-Channel Support enables businesses to deliver a cohesive shopping experience across all channels, from POS systems to IoT-enabled devices. With integrated DXP capabilities, this feature ensures consistent branding, personalized interactions, and convenient, flexible purchase options anywhere customers engage.

Pimcore’s Internationalization capabilities empower businesses to manage multiple, fully localized storefronts from a single platform. With multi-shop support, region-specific compliance, and product internationalization, it ensures each market segment is served with accuracy, relevance, and regulatory alignment.

Pimcore’s Integrated DXP combines CDP, E-Commerce, and DXP capabilities into a single platform, enabling brands to deliver personalized, data-driven experiences across all channels. With single-source publishing and easy access to product and customer data, Pimcore’s DXP streamlines content creation, enhances personalization, and ensures consistent, engaging customer journeys.