Increase in Nissan’s automotive financing

Nissan Bank is a France-based international company that specialises in automotive financing, insurance and related activities for the Renault group brands including Nissan. It financed over 1.4 million vehicles in 2015.

Business Needs

As is the case with most businesses, the digital presence and visibility of financial services for automotive financing was becoming increasingly important. Nissan Bank needed the ability to generate leads on their website by offering information on their offerings and call-to-actions through a user-friendly and efficient portal. Until mid 2015, Nissan Bank had a web platform that was not optimized for mobile use and was not able to convert visitors into leads or customers.  The layout of the website was not in state of the art condition and needed significant improvement.  The call-to-actions were not user friendly and therefore did not serve any purpose. The website was unable to collect user data for use in marketing measures because it could not be segmented or qualified.

With a large range of financial offerings, Nissan bank needed several different contact and request forms so users could be directed to the correct contact person. These forms needed to be generated very often and quickly to correspond in marketing campaigns. The CMS they were using did not have the ability to quickly generate forms in their backend. Therefore, the website was unable to serve as a sales tool or produce any real revenue for the company. Additionally, the website had a high bounce rate and was not even able to serve as an informational tool for its visitors.

Pimcore Solution

Using Pimcore’s CMS, Nissan Bank was able to create a state-of-the-art website in terms of brand visibility, usability, and user data channeling.  The marketing team was able to easily and quickly create forms customized for individual campaigns.  The easy to use CMS backend with a WYSIYWG form builder made it possible to add content and to build each type of form easily and quickly. These campaigns lead to an increasing number of leads and ultimately customers from the digital channel.  They were also able to channel the user data and used the knowledge to better understand their customers.

Business Results

The campaigns that were able to be executed with the customized forms lead to an increasing number of leads and thus increased revenue for Nissan. They significantly improved their brand awareness and product visibility in the digital channel, and therefore was able to stand out in a very crowded market. With the ability to channel user data, they were able to market their product more efficiently in a way that is designed specifically for their customer’s needs. With more targeted marketing strategies, they can increase leads, sales, and ultimately revenue. In 2016, Nissan Bank was awarded the “Achiever of the Year” award and rose to 4th place in the overall ranking of best performing automotive banking companies.

Pimcore Gold Partner
Kunde
  • Nissan Bank
Lösungspartner
Verwendete Produkte

Mehr Pimcore Erfolgsgeschichten entdecken

eCommerce website makes car dealers ready for digital transformation

Pappas is an Austrian automotive trading company. It sells and services a wide range of motor vehicles from small cars to trucks and offers services such as tailor-made commercial vehicle bodies. With Pimcore they can now sell their cars and services in an online shop.
CMS, PIM, eCommerce, DAM, Distribution, Retail

Single source database for manufacturing company

Genebre is a world leading manufacturing company in fluid production (from concept to commercialization) and control of high-quality water taps. It needed help consolidating different types of data; Such as all product data, including valves and accessories for the control of fluids and taps.
PIM, Manufacturing

Manufacturing company unites 60 subsidiaries in one system

The Schlemmer Group is a global technology company, focused on the production of highly specialized plastic and metal solutions for cable protection. It has 60 subsidiaries throughout the world and almost 30 production plants.
CMS, PIM, DAM, Manufacturing

Railway company uses digital signage for instant updates

Deutsche Bahn is the second largest transportation company in the world and the largest railway operator and infrastructure owner in Europe. Pimcore improves their productivity and CX.
CMS, Transport & Logistics

Über 80.000 Unternehmen vertrauen auf Pimcore.

Starten Sie jetzt die Digitale Transformation Ihrer Firma!