Falkensteiner Hotels Group

Falkensteiner Tourism Group is operating premium hotels all over Europe. The company generates a turnover of EUR 154 million. With more than 4,620 rooms it provides hundreds of thousands of people from around the world with the opportunity to spend relaxing holidays.

Business Needs

Digital is essential to Falkensteiner. Essential for reaching the right audience at the right time.
The main objective of the project was the development of a new digital experience, powered by a personalized and multi-lingual travel web portal for more than 30 hotels.

  • Presentation of hotels & residences with a rich user experience
  • Multi-portal capability for over 30 hotels and residences
  • User-friendly and multi-device compatible UX and UI
  • Centralized and consolidated digital asset management to manage the internal and external multimedia assets
  • Seamless API integration of the 3rd party booking software from Sabre/Trust

Using Pimcore, Elements, a digital agency in Salzburg, Austria developed and implemented a new digital experience for Falkensteiner that remedied all their pain points and also raised their on-site conversion rates.

Pimcore Solution

  • Integrate content and commerce functionalities within Pimcore by utilizing Pimcore’s Enterprise Content Management functionalities.
  • Centralized and consolidated platform for all hotels and residences in 11 languages
  • Smart and personalized landing page templates
  • 3rd party booking engine: Seamless integration of Sabre/Trust pricing & availability APIs.
  • Intelligent booking request system with intelligent distribution of requests
Pimcore Strategic Partner
Customer
  • Falkensteiner Hotels Group
Solution Partner
Industry
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