Case Study: Walter Bösch GmbH & Co KG - Impression #1

Case study: HVAC giant Bösch improves sales & ordering with Pimcore

Founded in 1932 in Lustenau, Walter Bösch’s company has grown into a key player in the HVAC sector in Austria. Today, Bösch employs close to 700 people and sells 16,000+ products. 

The company tackled its operational inefficiencies head-on by implementing Pimcore’s Product Information Management (PIM)/Master Data Management (MDM) platform. This move addressed their scattered data maintenance system, outdated ordering processes, and labor-intensive product catalog production. The result was a significant leap in productivity and sales efficiency.

Bosch
Logo: Elements
Pimcore Strategic Partner
Customer
  • Walter Bösch GmbH & Co KG
Solution Partner
Industry
Products Used
Visit website

Customer Key Facts

600+
employees
16,000
products
109.3
m. Euro turnover (in 2021)
Challenge

Overcoming inefficiency and modernizing sales processes

Bösch faced multiple challenges, including a disorganized data maintenance system, an outdated ordering process reliant on fax and phone, and the cumbersome task of manually creating an 860-page product catalog. Plus: Configuring HVAC systems was complex and required the assistance of Bösch’s internal product managers. Hence, they aimed to develop a search tool enabling plumbers to input product details to generate all necessary system parts. 

With 16,000 products and 3,000 complex systems to manage, the company urgently needed a solution to streamline data consolidation, modernize their B2B marketplace, and automate catalog production. Salzburg-based digital agency elements recommended Pimcore to address these challenges.

Read more Read less
Case Study: Walter Bösch GmbH & Co KG-Impression #2
Solution

Pimcore’s comprehensive digital platform

Pimcore’s integrated PIM/MDM platform centralized Bösch’s product data, enabling efficient management and access. A multi-tenant B2B marketplace and extranet connected to four ERP systems were developed, modernizing the ordering process. 

Additionally, a robust system finder was created to help plumbers configure heating and cooling systems effortlessly. For catalog production, Pimcore’s web-to-print feature automated the creation of Bösch’s extensive product catalog, significantly reducing manual tasks and production time.

Read more Read less
Case Study: Walter Bösch GmbH & Co KG-Impression #3
Results

Efficiency gains and sales growth

The implementation of Pimcore’s solutions led to an 80 % reduction in time managing product data, allowing Bösch to focus on strategic business initiatives. The new B2B ordering system resulted in a 21 % increase in company sales. The system finder feature improved sales efficiency for complex systems by 32 %. And the automated catalog production process reduced the time needed from 180 man days to a fraction – a whopping 92 % improvement in efficiency.

Read more Read less
Bosch Modernizes Their B2B Ordering System with Pimcore PIM - 4

Key Results

80 %
time reduction in data management
21 %
increase in total sales
92 %
reduction in catalog production time
Visit website

Read more Pimcore success stories

W.EG

Würth Group Electrical

One of the global leaders in the wholesale distribution of electrical material built a centralized PIM for 9 companies and over 4 million products.
PIM/MDM, Wholesale Distribution

Stanley Black & Decker

The French subsidiary of the #1 tooling company in the world, established in 1961, operates through major brands like Stanley, DeWalt, Black & Decker, and Facom for which it created a single point of truth for product data.
PIM/MDM, DAM, Manufacturing

Simplon

Austrian bike manufacturer Simplon produces customized premium bicycles. What began in 1930 as a specialist bicycle shop is now a best-practice example for the production of innovative high-end bikes.
DXP/CMS, PIM/MDM, Digital Commerce, DAM, Manufacturing

Fleurop

For over 100 years, Fleurop has stood for bringing happiness to a global audience via flowers. When sending floral greetings, rather than having the flowers themselves make the trip, orders are filled by local florists.
DXP/CMS, PIM/MDM, DAM, Wholesale Distribution

110 000+ businesses trust Pimcore. Discover our 550+ favorite success stories.

View all stories