Case Study: Improved Data Management and Boosts Customer Satisfaction of a Renowned Consumer Goods Brand
Waterco Limited is an Australia-based company engaged in designing and manufacturing, filtration and sanitization for the swimming pool, spa, aquaculture, and water purification sectors.
The absence of a centralized product data management system resulted in disorganized and incomplete data records. This situation led to numerous errors and increased internal and external communication efforts to rectify them. To address this challenge effectively, it became evident that a central data management system for all products and global websites was necessary.