Case Study: Ordering and Management Platform For Consumables and Spare Parts For Marking Printers
cab has been developing and producing labeling solutions and a comprehensive range of accessories for every requirement for over 40 years. The device portfolio includes label printers, printing and labeling systems, label dispensers and marking lasers. In addition, cab has suitable labels and thermal transfer ribbons for the perfect imprint.
Introduction of a company-wide system for organizing product data based on Pimcore. The data is used, among other things, for the ordering system, which runs on the basis of CoreShop. Orders received via the system, which is only accessible to customers and dealers, are transferred directly to the ERP for further processing.
Customer Key Facts
It should become simpler.
Order in the label product jungle.
cab offers labels and transfer ribbons for all kinds of use cases. Countless articles, some of which differ only in minor details. They fit some printers, but not others. Or only to a limited extent. In addition, there were individual parts, assemblies and product accessories. The second challenge came from the sales department: Depending on the order volume, individual price and discount rates are stored there for both customers and products, which are partially offset against each other. The user doesn't notice any of this, he logs into the store, selects his printer model and all the matching products appear in the configurator with the prices that apply to him. With a traffic light for product availability. Particular emphasis was placed on automation, and an interface was implemented so that orders can be processed directly in the ERP system.