DB Info 4.0: The new digital service universe for train stations
The business objective of DB Station&Service is the operation and maintenance of stations and stops. The company manages around 5,400 transport stations in Germany. It is a subsidiary of Deutsche Bahn and as such constitutes the Passenger Stations business segment within the department of Infrastructure and Services.
DB Station&Service AG's goal is to offer its customers the best possible mobility experience. This entails high standards for the quality of advice and information dispensed at the station. We thus created an entirely new service universe for DB Station&Service, with a digital transformation of both their processes and information spaces.